- By:
- Assa Abloy Ltd
- Downloads:
- 396,024 3.46K
- Rating:
- 3.20 (8,478)
- Version:
- 0 Last updated: 2025-05-21
- Email:
- ya*****@assaabloy.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Updated:
- 8 hours ago
Ranking
User reviews
Pros
- Integration with some smart home services like Google Home and Home Assistant is possible.
- Basic functionality like doorbell setup is user-friendly and sometimes works well.
- The app's interface is functional and straightforward in some cases.
- Some users appreciate the ability to control the lock remotely under certain conditions.
Cons
- The app suffers from slow response times, often showing long 'connecting' states before completing actions.
- Frequent bugs and crashes, including crashes upon launch and issues with WiFi and Bluetooth modules, are reported.
- Connectivity issues—particularly with Bluetooth and WiFi modules—are common, resulting in unreliable lock status and control.
- User management features are complicated, slow, and prone to errors, making adding/removing users difficult.
- Lack of support for additional features such as Wear OS, multiple fingerprints per user, customizable auto-lock delay, and stable auto-unlock behavior.
- Poor and insufficient user instructions, with a lack of instructional videos or clear guidance from the app or manufacturer.
Recent reviews
Update: the app is useless now. I can't lock or unlock the door. It shows Connecting all the time. Only when I open the door manually, it will show the correct status and after closing the door a few seconds, it shows Connecting again. If I want to open it from the app, I can't. Previous comment: The app doesn't show the correct status when the lock is auto locked. The Activity shows auto locked but the status shows Closed Unlocked
by
Nh*****, 2025-01-28
Horrible user experience. The app is slow and buggy. We have tested it on two different devices incl iphone 14 and an android device. Edit after one year of use: 1) The smart lock works only 50% of the time. 2) It tries to open the door when I’m in the parking lot on the -2 floor, fails, and then does nothing when I’m actually at the door. 3) It automatically unlocks the door when I’m inside the house if I toggle Bluetooth on and off, which is scary. This is a horrible product.
by
Al*****, 2025-01-26
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