# Arigato - 日本旅行のヘルパー > If you encounter any problems during your trip to Japan, connect with local helpers in real time. We provide everything from directions and interpretation to tour guides and in-person support. Canonical page: [https://chrome-stats.com/d/com.arigato.helpapp](https://chrome-stats.com/d/com.arigato.helpapp) ## Overview - **ID:** `com.arigato.helpapp` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** ASUMI - **Category:** TRAVEL\_AND\_LOCAL - **Downloads:** 66 - **Version:** 1.0.9 - **Last updated:** 2026-06-05 - **First published:** 2026-04-28 - **Publisher country:** JP - **Size:** 43 MB - **Data as of:** 2026-09-12 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.arigato.helpapp) - **Website:** [https://arigato-dev.web.app](https://arigato-dev.web.app/) - **Privacy policy:** [https://arigatohelp.com/privacy-en.html](https://arigatohelp.com/privacy-en.html) ## Description "Arigato" is an app that helps you when you're in trouble during your trip to Japan, with assistance from locals.

Lost? Want restaurant recommendations? Can't read the menu?

Nearby Japanese helpers will support you in real time via chat or in person. Experience the real Japan that you won't find in tourist guidebooks.


【Useful in these situations】

・Lost at Shinjuku Station and missing the Shinkansen!

・Want to know about hidden ramen restaurants recommended by locals?

・Need an interpreter for a hospital visit?

・Don't want to make a mistake choosing souvenirs?

・Train transfers are too complicated and I don't understand them!

・Want to ask about Japanese culture and manners?

・Lost your wallet or luggage and are in trouble?


【Two types of help】

▼ Chat Help

Quick questions can be answered instantly via chat. With automatic translation, you can simply type in your language (English, Chinese, Korean, etc.). Even if a local replies in Japanese, it will be translated and displayed in your language. There's absolutely no language barrier.


▼ In-Person Help (Meetup)

For complex situations that can't be resolved via chat, a helper within a 5km radius will come directly to you.

Real-time navigation ensures smooth guidance to the meeting place.

【User Testimonials】

★★★★★ "I got lost at Shinjuku Station and was panicking about missing my 7 AM Shinkansen, but a helper responded in 90 seconds and took me to the platform. It truly saved my trip." — Sarah K. (Australia)

★★★★★ "I asked about vegan-friendly ramen restaurants, and they sent me four options and even a subway map. The translation was smooth, and I didn't feel any language barrier at all." — Marco D. (Italy)

★★★★★ "I supported 2-3 people a week during my commute and earned 18,000 yen a month. The most rewarding thing is the 'thank you' message.
It feels more than just pocket money." — Takeshi (Tokyo, Helper)

【For those living in Japan — Why not become a helper?】 】

Support travelers in your spare time and get paid. A special experience where your "knowledge" saves someone's trip.


* Response to chats for just 5 minutes on your commute

* Guide travelers to your favorite cafes on your days off

* Interact with foreign tourists

* Earn hundreds to thousands of yen per interaction

* Withdraw to your Japanese bank account via Stripe

* No fixed shifts, switch between online and offline freely


It's also a great way to practice your English and have unique encounters with travelers from all over the world.


【Main Features】

✅ Real-time matching — Average response time within 3 minutes

✅ Automatic translation in 8 languages ​​—
Japanese, English, Korean, Chinese (Simplified & Traditional), Thai, Vietnamese, Indonesian

✅ Helper search within a 5km radius (in-person) / Nationwide (chat)

✅ Live navigation — Automatic guidance to the meeting place

✅ Secure in-app payment — Stripe compatible, point system

✅ Rating and review system — Only trustworthy helpers

✅ Available 24/7

【Service Area】

Available throughout Japan. Major cities such as Tokyo (Shinjuku, Shibuya, Harajuku, Asakusa, Ueno), Osaka (Umeda, Namba, Shinsaibashi),

Kyoto, Fukuoka, Sapporo, Nagoya, and many other cities are included, with helpers continuously registering in regional cities as well.

[Getting Started in 3 Easy Steps]

1. Download the app (free, registration takes 3 minutes)

2. Enter your problem or select urgency and budget

3. A nearby helper will respond → Start chat or in-person support

[Frequently Asked Questions]

Q. Is there a fee?

A. Registration and basic use are completely free. Payment is made via a point system only when requesting in-person help or paid chat.

Casual chats are free / tipping is also available.

Q. How fast do helpers respond?

A.
The average response time is within 3 minutes. After posting a request, online helpers within a 5km radius will receive an immediate push notification.

Q. Is it safe to meet strangers in person?

A. All helpers are phone number verified. After the meeting, both parties rate each other, and problematic individuals are banned.

If you don't want to meet,

you can complete the process via chat only.

Q. How do helpers receive their compensation?

A. Points are accumulated within the app →
Withdraw to a Japanese bank account via Stripe. A 10% fee applies, and withdrawals are completed within 1-3 business days.

Q. What languages ​​are supported?
A. 8 languages: English, Japanese, Chinese (Simplified and Traditional), Korean, Thai, Vietnamese, Indonesian.
More languages ​​are being added as needed.

Q. When will the iOS version be released?
A. Currently under review on the App Store. Coming soon.

【Who is this app for?】 】

🧳 Foreign Tourists Visiting Japan — Make your trip to Japan more enjoyable and worry-free

🇯🇵 Japanese Residents — Earn extra money by utilizing your knowledge + international exchange

🌏 Foreign Residents in Japan — For those who need administrative procedures or hospital interpretation

🎒 Domestic Travelers in Japan — Get advice from locals even in unfamiliar cities

【Safety and Security】

• Helpers are phone number verified

• Quality maintained through rating and review system

• Reporting function and immediate ban response

• 24-hour monitoring by the management

• Security protection of chat content

【Free Download Now】

Free registration, no credit card required. Download the app and try it out with a casual chat first.

Make your trip to Japan richer and safer.

Arigato — Real Help, Real People, Real Japan. ## Rankings - #2,142,730 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_WIFI_STATE` - `android.permission.INTERNET` - `android.permission.POST_NOTIFICATIONS` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.WAKE_LOCK` - `com.android.vending.CHECK_LICENSE` - `com.arigato.helpapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.providers.gsf.permission.READ_GSERVICES` ## Similar extensions and apps - [520 JAPAN TRAVEL SUPPORT](https://chrome-stats.com/d/jp.mediaactive.sasuga) — 51 users - [Ask Japan-Local Travel Q&A](https://chrome-stats.com/d/jp.geot.askjapan) — 4,662 users - [Gaijin Support – Help in Japan](https://chrome-stats.com/d/com.gaijinsupport.app) — 13 users - [520 JAPAN TRAVEL SUPPORT](https://chrome-stats.com/d/jp.mediaactive.fivetwozerojapan) — 164 users - [Japan Travel Guide](https://chrome-stats.com/d/org.ikachi.japantravel) — 43 users - [Omotena-Real,LocalHelp inJapan](https://chrome-stats.com/d/jp.co.livealife.omotena) — 828 users - [Pocket Japan: Guide to Japan](https://chrome-stats.com/d/com.learn.japanese.learn_japanese) — 134 users - [GuideYou: Japan 5-min Chat](https://chrome-stats.com/d/dev.mictc.guideyou) — 251 users - [JeePe: Local Japan Travel Tips](https://chrome-stats.com/d/jp.co.jeepe.app) — 98 users - [有料案內](https://chrome-stats.com/d/com.yunai.app) — 2 users - [J-TALK](https://chrome-stats.com/d/jp.co.osamu.vqscollabo.nc51.bis1) — 4,987 users - [Japan Trip Go](https://chrome-stats.com/d/in.okjo.tokyotrip) — 97 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.arigato.helpapp)