# Arc’teryx - Outdoor Gear Shop

> Arc'teryx Outdoor Clothing & Gear: Shop Trail Run, Ski & Snow, Hike & Climb.

Canonical page: [https://chrome-stats.com/d/com.arcteryx.customer](https://chrome-stats.com/d/com.arcteryx.customer)

## Overview

- **ID:** `com.arcteryx.customer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Arc'teryx Equipment
- **Category:** SHOPPING
- **Downloads:** 50,271
- **Rating:** 4.39 / 5 (265 ratings)
- **Version:** 4.17.1
- **Last updated:** 2026-08-31
- **First published:** 2020-10-20
- **Publisher country:** CA
- **Size:** 96 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.arcteryx.customer)
- **Website:** [https://arcteryx.com/help/contact/](https://arcteryx.com/help/contact/)
- **Privacy policy:** [https://arcteryx.com/help/privacy](https://arcteryx.com/help/privacy)

## Description

## Arc’teryx - Outdoor Gear Shop

Experience seamless shopping for Arc’teryx technical outdoor gear and clothing trusted by adventurers worldwide. Whether you're hitting the trails, skiing powder, climbing peaks, or trail running, find iconic equipment such as jackets, harnesses, hiking boots, runners, and daypacks all in one place.

Stay ahead with fresh monthly product drops, sales notifications, and personalized recommendations from the Arc’teryx community via the explore feed. Easily compare jackets by design, material, and features including Down, Insulated, Fleece, and Gore-Tex to find your perfect fit. Shop collections like Veilance and System_A with effortless checkout, free shipping, and returns. Plus, connect with local stores, events, and the community to make every adventure extraordinary.

## Rankings

- #298,703 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.HIDE_OVERLAY_WINDOWS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.arcteryx.customer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users appreciate the app's ease of use, convenience, and generally smooth shopping experience compared to the website. However, multiple reviews mention frustrating bugs like slow loading, crashes, missing filter options especially by size and store availability, and technical issues during peak sale events leading to errors and duplicate charges. The inability to change store country manually and occasional disappearance of items from the basket are also common complaints. Overall, the app is functional but requires significant stability and feature improvements.

### Pros

- App provides a quick and easy shopping experience.
- The app is easy to navigate and user-friendly.
- Offers a better experience than the website for browsing and purchasing.
- Convenient to check latest products and receive occasional discounts.
- Supports core features like ordering, returns, and customer support.

### Cons

- App experiences lag and slow performance, especially on product pages.
- Frequent bugs such as items disappearing from the basket or pages not loading properly.
- Lack of crucial filter options like filtering by size or stock availability at local stores.
- Crashes and errors during high traffic times like Black Friday, causing order and payment issues.
- App forcibly connects to the US store without ability to manually change country leading to confusion for international users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.arcteryx.customer)