# Arabot Live Agent

> Arabot Live Agent: Chat, Tickets & Human Support. Seamless handoff.

Canonical page: [https://chrome-stats.com/d/com.arabot.liveagent](https://chrome-stats.com/d/com.arabot.liveagent)

## Overview

- **ID:** `com.arabot.liveagent`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Arabot LTD.
- **Category:** PRODUCTIVITY
- **Downloads:** 46
- **Version:** 4.0.21
- **Last updated:** 2026-06-07
- **First published:** 2025-06-11
- **Publisher country:** AE
- **Size:** 36 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.arabot.liveagent)
- **Website:** [https://arabot.io/en](https://arabot.io/en)
- **Privacy policy:** [https://arabot.io/en/privacy-policy](https://arabot.io/en/privacy-policy)

## Description

Elevate your customer support with the Arabot Live Agent app – your mobile hub for chat and ticketing.<br><br>Designed for human agents, the Arabot Live Agent app provides the powerful tools needed for second-line customer support. Seamlessly take over complex conversations initiated by chatbots and manage them through to resolution, all from your Android device.<br><br>This is the official mobile application complementing the Arabot platform, enabling your support team to deliver efficient, tracked, and organized customer service anywhere.<br><br>Key Capabilities of the Arabot Live Agent App:<br><br><br>Seamless Chatbot Handoff: Effortlessly transition conversations from your Arabot chatbot to a human agent when complex issues arise.<br><br>Live Customer Chat: Engage directly with customers in real-time for immediate assistance.<br><br>Integrated Ticketing System: Create, view, and update support tickets linked to conversations for organized tracking.<br><br>Conversation Tracking: Maintain full visibility of customer interaction history across chat and tickets.<br><br>Second-Line Support: Equip your expert agents with the tools to handle escalated and complex inquiries.<br><br>Unified Inbox: Manage all customer communications – chats and tickets – in one place.<br><br>Push Notifications: Stay instantly informed of new chats or ticket updates requiring your attention.<br><br>Customer Context: Access comprehensive customer details and history for personalized support.<br><br>Chat Transfer: Route conversations to the right agent or department within your team.<br><br>Intuitive Interface: Easy-to-navigate design optimized for mobile support delivery.<br><br>How Arabot Live Agent empowers your team:<br><br>Improve Resolution Rates: Handle complex issues efficiently with access to full conversation history and ticketing.<br><br>Boost Agent Efficiency: Streamline workflows with seamless chatbot handoff and integrated tools.<br><br>Enhance Customer Experience: Provide expert human assistance precisely when needed after initial bot interaction.<br><br>Stay Organized: Keep track of all support interactions with built-in ticketing and conversation logging.<br><br>Enable Mobility: Deliver high-quality support from anywhere, extending your support coverage.<br><br>The Arabot Live Agent app is an essential tool for businesses using Arabot to provide smart, layered customer support. It ensures a smooth customer journey by connecting bot efficiency with human expertise.<br><br>Download the Arabot Live Agent app today and provide expert support on the go!

## Rankings

- #2,312,940 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.android.vending.CHECK_LICENSE`
- `com.arabot.liveagent.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.arabot.liveagent)