# eSELFSERVE

> The eSELFSERVE mobile app for employee self-service.

Canonical page: [https://chrome-stats.com/d/com.apspayroll.essmobile](https://chrome-stats.com/d/com.apspayroll.essmobile)

## Overview

- **ID:** `com.apspayroll.essmobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Automatic Payroll Systems, Inc.
- **Category:** PRODUCTIVITY
- **Downloads:** 181,084
- **Rating:** 4.63 / 5 (999 ratings)
- **Version:** 3.1.15
- **Last updated:** 2026-08-18
- **First published:** 2018-10-25
- **Publisher country:** US
- **Size:** 55 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.apspayroll.essmobile)
- **Website:** [http://www.apspayroll.com](http://www.apspayroll.com/)
- **Privacy policy:** [https://apspayrollonline.com/legal/PrivacyPolicy-ESS.html](https://apspayrollonline.com/legal/PrivacyPolicy-ESS.html)

## Description

The **APS eSELFSERVE** mobile app offers employees a convenient and secure platform to manage essential work-related information and tasks. With this app, employees can easily access their personal details, view pay stubs and tax forms, check work schedules, clock in and out, and submit time-off requests. 

Designed exclusively for authorized APS customers, eSELFSERVE streamlines employee self-service, enhancing workplace efficiency and ensuring seamless communication between employees and employers.

## Rankings

- #167,304 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.apspayroll.essmobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

## Review summary

Most reviews center on access problems: frequent sign-in failures, wrong credentials, and password reset lockouts. Many users can’t log in reliably, with some noting blocked account changes. Biometric login is inconsistent or removed after updates. UI/UX is criticized for hidden buttons and poor navigation, and several users report crashes after updates. A minority mention that once logged in, pay stubs and time cards are accessible. Overall, reliability and usability are inconsistent.

### Pros

- Some users report the app is very good/awesome/nice when functioning correctly.
- Biometric login can work on certain devices.
- When signed in, the app provides access to pay stubs and time cards.

### Cons

- Frequent login issues: cannot sign in, wrong credentials, and recurring sign-in/out problems.
- Password reset problems and lockouts (e.g., 72-hour delays or inability to reset).
- Biometric login missing or removed after updates on newer devices.
- Poor UI/UX/navigation with missing or hidden buttons and non-intuitive flows.
- Stability issues: crashes/force closes after updates and overall reliability problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.apspayroll.essmobile)