# MeinVodafone

> Your Vodafone Service-App

Canonical page: [https://chrome-stats.com/d/com.appseleration.android.selfcare](https://chrome-stats.com/d/com.appseleration.android.selfcare)

## Overview

- **ID:** `com.appseleration.android.selfcare`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Vodafone GmbH
- **Category:** TOOLS
- **Downloads:** 21,674,389
- **Rating:** 4.05 / 5 (494,350 ratings)
- **Last updated:** 2026-09-15
- **First published:** 2017-07-14
- **Publisher country:** DE
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.appseleration.android.selfcare)
- **Website:** [https://www.vodafone.de](https://www.vodafone.de/)
- **Privacy policy:** [https://www.vodafone.de/de/datenschutz/meinvodafone-app](https://www.vodafone.de/de/datenschutz/meinvodafone-app)

## Description

**MeinVodafone – Deine Vodafone Service-App**

MeinVodafone bietet Vodafone-Kunden eine zentrale Plattform, um ihre Mobilfunk- und Festnetzverträge bequem zu verwalten. Die App liefert auf einen Blick alle wichtigen Infos zu Inklusiv-Einheiten, aktuellen Kosten und Vertragsdetails. Kunden können passende Optionen buchen, Rechnungen einsehen und herunterladen sowie das Guthaben und verbleibende Einheiten bei CallYa (Prepaid) überwachen.

**Wichtige Funktionen:**
- Übersicht über dein Mobilfunk- oder Festnetzvertrag mit Details zur Laufzeit und Tarif
- Informationen und Beratung zur Nutzung im Ausland inklusive Roaming-Features
- Einfache Verwaltung von Guthaben mit Aufladung und Übertragung bei Prepaid-Karten
- Netzverfügbarkeitsinfos und Shopfinder per GPS für den nächsten Vodafone-Shop
- Hilfe & Support mit FAQs, Forum und Tipps zur optimalen Nutzung

Mit MeinVodafone behältst du stets den Überblick über deine Vodafone-Dienste – einfach und sicher, unterstützt durch dein Kundenkennwort für Datenänderungen.

## Rankings

- #7,084 — Overall
- #97 — Top app in Germany

## Review summary

Most reviews express frustration with MeinVodafone, focusing on unreliable login, frequent logouts, and SMS verification failures. Language barriers are a common complaint, with the app being German-only and users asking for an English version. Payment and top‑up issues add to the displeasure, including charges without delivering service and missing top‑up options. A smaller portion notes improvements and positive prepaid offers, but the prevailing sentiment is negative due to reliability, usability, and localization problems.

### Pros

- Positive overall reception: reviewers describe the app as great or among the best.
- Noted improvements in behavior for some users, including SIM-card recognition and opening the app without login screens.
- Noted prepaid value by some users (e.g., 25GB for 10€).

### Cons

- Frequent login failures and constant logouts; SMS verification often not delivered or codes are incorrect.
- German-only UI with requests for an English version; poor international usability.
- Billing/top-up problems including charges for services with no delivery and missing top-up options (e.g., no €10 top-up).
- UI/UX reliability issues such as repetitive permission prompts, caching problems, and readability challenges.
- Stability problems after updates, including login becoming unusable and need to reinstall or clear data.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.appseleration.android.selfcare)