Reviews of Zain Jo
List of user reviews and ratings for Zain Jo
Total ratings
4.23
(Rating count:
138,518)Review summary
Users report that the Zain Jo app frequently crashes and often doesn't open, especially after recent updates. Mandatory and frequent updates cause data waste and sometimes block app usage if not installed. The app is slow, freezes, and hangs on the splash screen, negatively impacting user experience. Access issues outside Jordan restrict critical functionality for travelers. Additionally, the app requests unnecessary permissions, such as contacts access, causing crashes when denied. Overall, the app suffers from reliability, performance, and usability problems leading to widespread user dissatisfaction.
Pros
Cons
- App frequently crashes and fails to open, especially after recent updates.
- Compulsory and frequent app updates consume data and time, sometimes preventing access if not updated.
- Poor user experience with slow loading, freezing, and app hanging on splash screen.
- Issues with accessing the app outside Jordan, limiting functionality during travel.
- Unjustified requests for account access permissions leading to crashes if denied.
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User reviews
Recent rating average:
1.10
All time rating average:
4.23
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-25 |  | | This app was working correctly before the latest update, now I'm lucky if the app works for 4 days before it starts crashing and to fix it I have to uninstall and reinstall. If the update has to keep bugs and not crash, in my opinion it is better because when you removed them this happened. |
| 2025-01-21 |  | | Unfortunately the app doesn't work well, and crashes everytime I try to open it. İt also connect my account witth two different accounts that it's not mine |
| 2025-01-18 |  | | Bugs and inconsistent user experience. Very greedy service |
| 2025-01-17 |  | | Frequent and compulsory updates?? Wasting data and time for app update always!! Without update app not opening? same status of compulsory updates..even for checking Balance at every time. |
| 2025-01-08 |  | | This application is poorly designed and unreliable. It crashes every time I try to open it, preventing me from using it at all. I have tried reinstalling, but the issue persists. The developers should seriously address these bugs and performance issues to make it functional. |
| 2025-01-04 |  | | Unfortunately, I'm unable to access the app while im out of jordan and urgently required to do some actions through it. It keeps closing after 2 seconds from access!. |
| 2025-01-04 |  | | It is horrible, so slow and keeps loading forever. Now I will have to use the bank application to pay. |
| 2025-01-03 |  | | كتير مؤسف انه تطبيق متل هيك ما بفتح.. مجرد ما تطلع الشاشة بسكر عطول.. اذا التطبيق ما عم بلبي اي احتياج للمستخدم شو الفايدة منه؟ This is a pure technical bug! 🌚 You should address the pain points users have and work on them guys, the technical team along with the ui ux team, to provide the best solutions. Good luck.. |
| 2024-12-24 |  | | They keep increasing the subscription prices with no value! Very disappointing. |
| 2024-12-23 |  | | It's one of the worst app I've ever seen and worked with every other day it's not open and requested to enter the mobile number when I do so it takes forever loading and then stops working .. this app is trash |
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