# Applivery Remote Support

> Request support from the app and troubleshoot from the Applivery dashboard

Canonical page: [https://chrome-stats.com/d/com.applivery.mdm.remote\_support](https://chrome-stats.com/d/com.applivery.mdm.remote_support)

## Overview

- **ID:** `com.applivery.mdm.remote_support`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Applivery
- **Category:** TOOLS
- **Downloads:** 97
- **Version:** 1.6.1
- **Last updated:** 2026-06-25
- **First published:** 2023-11-03
- **Publisher country:** ES
- **Size:** 29 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.applivery.mdm.remote_support)
- **Website:** [https://www.applivery.com](https://www.applivery.com/)
- **Privacy policy:** [https://www.applivery.com/legal/privacy-policy](https://www.applivery.com/legal/privacy-policy)

## Description

Introducing Applivery Remote Support – a seamless solution for users seeking help. Request support directly from the app, enabling efficient troubleshooting by administrators via a user-friendly dashboard. Experience swift issue resolution and unparalleled support, enhancing your user experience effortlessly<br><br>Responsible Use of Accessibility APIs:<br><br>Applivery Remote Support uses Accessibility APIs solely for the purpose of enabling IT administrators to perform necessary actions on managed devices, ensuring a secure and streamlined troubleshooting process.<br><br>Transparency and User Consent:<br><br>The app explicitly seeks authorization from users before initiating any remote control actions.<br><br>Note to Users:<br><br>This app is intended for authorized IT administrators only.<br>Remote control actions are performed with user consent and are limited to troubleshooting and problem resolution tasks.<br>We do not modify user settings without permission, prevent app uninstallation, or violate privacy controls.

## Rankings

- #1,995,761 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.FOREGROUND_SERVICE_REMOTE_MESSAGING`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.TURN_SCREEN_ON`
- `android.permission.WAKE_LOCK`
- `com.applivery.mdm.remote_support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.applivery.mdm.remote_support)