Reviews of Lifestyle - Fashion Shopping
List of user reviews and ratings for Lifestyle - Fashion Shopping
Total ratings
4.71
(Rating count:
42,517)Review summary
User reviews of the Lifestyle - Fashion Shopping app highlight a clean interface, good product selection, and occasional fast deliveries as positives. However, multiple users report poor customer service, delayed or missing refunds, frequent delivery of incorrect or defective items, and significant delays in product shipping. Login issues with OTP expiration further frustrate customers. Overall, the negative experiences related to service reliability and after-sales support overshadow the app's strengths, leading to a generally poor user experience.
Pros
- App has a clean and simple interface, making shopping easy.
- Wide selection of brands and products available.
- Fast delivery and authentic products as per some users.
- Size chart is accurate and products fit accordingly.
- Good discounts and offers for consumers.
Cons
- Poor customer service with unresponsive and unhelpful support.
- Frequent issues with refunds and returns not being processed properly.
- Incorrect or defective products being delivered, often with wrong sizes.
- Delivery delays and failure to meet promised delivery timelines.
- Login issues such as OTP expiration and app freezing during login process.
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User reviews
Recent rating average:
2.10
All time rating average:
4.71
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-27 |  | | Love it . You can get your favourite brands in one app. Most important thing you will get fresh stock every time you shop. Super fast delivery 🚚 |
| 2025-01-26 |  | | This is a very bad store, firstly the clothes are bad and on top of that they do not give refund, I did shopping for 2150 rupees, I got jeans which were very small as per the size chart, it has been 10 days since I returned it but I have not received the refund till date, they just keep telling me every day but do not give refund |
| 2025-01-23 |  | | The App is good with Clean and simple Interface. Easy shopping but like to see more offers for the men's and kids section ;-) |
| 2025-01-20 |  | | Plz provide negative rating option dont want to give 1star.Pathatic experience both online and in store shopping. Ordered by COD they charge extra cost,and send all defective items which are not sold in stores,and return policy is very horrible, Ordered by prepaid payment not received product yet lost money. Sold membership card@Rs.999/ saying that everytime you shop got discount of 10% whether it's online or in store,after shopping in store when asked for dis.they said applicable online only. |
| 2025-01-18 |  | | Very very bad experience......I called to the customer care support 3 times to cancel...each time they say we have not received such a call....worst experience..... incorrect details shown in the app(tracking) |
| 2025-01-12 |  | | Best app for authentic product .. very fast delivery , 100% original product with much discount .. and product comes exactly what it shown in picture .. they are customer friendly , they always gives 100% support to there customer with pecence ... love you lyfestyle store |
| 2025-01-08 |  | | The product they sent is of wrong size and they expect me to keep it since it's not returnable. Why should they send wrong size products in first place which we cannot return. Pathetic service and online store does not match upto the offline store standards, do not buy anything online in this app. |
| 2025-01-02 |  | | Worst Customer Care Service ever.... They delivered wrong product and when I initiated for the return, they didn't ask for any product pictures or other details. I only mailed them about the same along with product pictures that I received. Still the pickup is failing everytime as the product picture is not what I received. It's been around 25 days, everytime when I call on their customer care, they will just make me to wait for 1 to 3 days. NEVER BUY PRODUCT FROM LIFESTYLE ONLINE |
| 2025-01-02 |  | | Unprofessional product delivery When the shipment arrived, I was taken aback to find the shoes were not packaged in their original brand box, but rather crammed into a plain polythene bag. This not only felt unprofessional but also undermined the trust I had in your service. As a loyal customer who appreciates brand integrity, receiving a product in such a manner is disheartening. It's disconcerting to think that a renowned brand such as Lee Cooper would be treated with such disregard during. |
| 2025-01-01 |  | | Product once added in cart can not be deleted. Login issues as it says OTP expired. With very basic problems in app how can you expect customers to shop online? |
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