# West Zone : Grocery Shopping

> Get groceries and daily needs instantly. Free home delivery

Canonical page: [https://chrome-stats.com/d/com.appinfo.westzonefresh](https://chrome-stats.com/d/com.appinfo.westzonefresh)

## Overview

- **ID:** `com.appinfo.westzonefresh`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** West Zone
- **Category:** SHOPPING
- **Downloads:** 285,361
- **Rating:** 2.06 / 5 (1,119 ratings)
- **Version:** 4.0.3
- **Last updated:** 2026-04-23
- **First published:** 2017-09-17
- **Publisher country:** AE
- **Size:** 41 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.appinfo.westzonefresh)
- **Website:** [https://westzone.com](https://westzone.com/)
- **Privacy policy:** [https://westzoneapp.com/privacypolicy/westzone.html](https://westzoneapp.com/privacypolicy/westzone.html)

## Description

The West Zone Supermarket app is your ultimate grocery shopping solution in the UAE. It offers a vast selection of fresh produce, meats, dairy, bakery items, household essentials, and imported products from India, Philippines, USA, and UK. Shop anytime and anywhere with a user-friendly interface that makes browsing thousands of products and placing orders easy and convenient. 

Enjoy features like free home delivery for eligible orders, push notifications for promotions and deals, order tracking, quick reorder, store locator, multiple payment options, wishlist, and neighbor store shopping. Download now and experience seamless grocery shopping from your smartphone!

## Rankings

- #133,371 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.appinfo.westzonefresh.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.appinfo.westzonefresh.permission.C2D_MESSAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

The West Zone app is praised for being easy to use, offering promotions, and featuring a wide product range with available friendly staff in some cases. However, it is plagued by chronic delivery delays, order inaccuracies, and cancellations, along with poor customer service and unreliable app performance. Repeated issues include slow or no responses from support, unclear order status, login crashes, and missing items. Overall, timeliness, accuracy, and app stability need substantial improvement.

### Pros

- Easy to use and convenient app navigation.
- Regular discounts and affordable prices.
- Wide product range with well-organized categories.
- Friendly delivery staff and generally helpful service in some cases.

### Cons

- Chronic delivery delays and late arrivals (delivery times often not met).
- Order inaccuracies: missing items, incomplete deliveries, or replacements with price increases and cancellations.
- Poor customer service and unresponsive support (unanswered calls/WhatsApp, slow complaints handling).
- App reliability issues: frequent crashes, loading/reload problems, login troubles, and some features not functioning (images not loading).
- Inconsistent status updates and lack of proactive communication about orders.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.appinfo.westzonefresh)