# Smart Ranchi Official

> Comprehensive Complaint Redressal System (CCRS) Complaint management mobile app.

Canonical page: [https://chrome-stats.com/d/com.app.rmcofficial](https://chrome-stats.com/d/com.app.rmcofficial)

## Overview

- **ID:** `com.app.rmcofficial`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** RANCHI MUNICIPAL CORPORATION
- **Category:** SOCIAL
- **Downloads:** 1,562
- **Version:** 1.0.6
- **Last updated:** 2025-08-29
- **First published:** 2024-05-09
- **Publisher country:** IN
- **Size:** 26 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.app.rmcofficial)
- **Website:** [https://smartranchi.in/](https://smartranchi.in/)
- **Privacy policy:** [https://smartranchi.in/Portal/View/Policy.aspx](https://smartranchi.in/Portal/View/Policy.aspx)

## Description

Comprehensive Complaint Redressal System (CCRS) Complaint management mobile app is an enterprise solution that facilitates RMC (Ranchi Municipal Corporation) authorities with visibility to complaints assigned to them and update complaint status on real-time basis.This app enhances the user-delight and facilitates complaint redressal team with benefits of mobile computing capabilities. This app shall have features:<br><br>- Secured user authentication and login<br>- View allocated Complaint details<br>- View any captured images for the problem site during complaint registration by citizen<br>- Real-time complaint status check and update (Close, WIP, On-hold)<br>- Complaint SLA notification with distinguished colour codes

## Rankings

- #1,021,900 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.app.rmcofficial.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.app.rmcofficial)