# AMS Connect

> AMS Connect is a HIPAA compliant mobile app for critical and secure messaging

Canonical page: [https://chrome-stats.com/d/com.amsconnectapp.messenger](https://chrome-stats.com/d/com.amsconnectapp.messenger)

## Overview

- **ID:** `com.amsconnectapp.messenger`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** American Messaging Services
- **Category:** HEALTH\_AND\_FITNESS
- **Downloads:** 33,463
- **Rating:** 2.26 / 5 (125 ratings)
- **Version:** 1.17.0
- **Last updated:** 2026-07-25
- **First published:** 2020-08-06
- **Publisher country:** US
- **Size:** 7.52 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.amsconnectapp.messenger)
- **Website:** [https://americanmessaging.net/applications/amsconnect/](https://americanmessaging.net/applications/amsconnect/)
- **Privacy policy:** [https://americanmessaging.net/privacy-policy/](https://americanmessaging.net/privacy-policy/)

## Description

AMS Connect is a robust HIPAA-compliant mobile app designed for secure, critical messaging in healthcare and other sensitive environments. It seamlessly integrates with American Messaging’s devices to ensure reliable and redundant communication through pagers, smartphones, and web applications.

Key features include secure text messaging, service team paging, silent mode overrides for critical alerts, message forwarding, availability status indicators, and read receipts. Users can also quickly send pre-set messages, record voice notes, and share files securely up to 28MB. The app supports archived message history and provides a searchable directory for easy contact access. Enhanced capabilities like urgent messaging, critical group conversations, and secure external messaging to anyone with a mobile phone further enhance communication efficiency and compliance.

## Rankings

- #352,795 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.HIDE_OVERLAY_WINDOWS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.amsconnectapp.messenger.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.amsconnectapp.messenger.permission.C2D_MESSAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

AMS Connect offers team communication features and convenience over traditional pagers, with decent customization. However, users report frequent notification sound issues, unreliable server connections resulting in missed pages, and lack of message management such as deleting messages. Control over alert tones and scheduling on-call times is also limited or non-functional, leading to user frustration. Despite its good concept and convenience, reliability and usability problems hinder its effectiveness, prompting some users to prefer physical pagers.

### Pros

- Good for communication between teams, replacing physical pagers.
- Decently customizable with various features.
- Convenient to have pager features built into a smartphone app without carrying extra devices.

### Cons

- Notification sounds often do not work correctly; issues with sound volume, no sound, or only vibration despite settings.
- Unreliable connection to server leading to frequent error messages and missed pages.
- Cannot delete messages, only archive them; limited message management features.
- Problems with alert tones not changing and uncontrollable loud beeping that ignores user settings.
- No proper scheduling for on-call times or do not disturb functions, making it hard to manage working hours and alerts.

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- [CareAware Connect Messenger](https://chrome-stats.com/d/com.careawareconnect.android.messaging) — 19,860 users, 2.16 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/com.amsconnectapp.messenger)