Allstate Mobile

Wherever you are, you’re in Good Hands with Allstate®

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The Allstate Mobile app puts your insurance needs right in your pocket. Wherever you are, you’re in Good Hands with Allstate® — access digital ID cards, add them to your Google Wallet, and manage your policies and claims effortlessly. Pay bills, opt for paperless documents, and find trusted auto repair shops with the Good Hands® Repair Network.

Stay safe and save money with Drivewise®, which offers personalized safe-driving feedback and rewards. Additional features include crash detection for timely help, finding nearby gas prices with GasBuddy® data, assessing your home's climate risks with Risk Factor™, on-demand roadside assistance, and protecting your online identity with Allstate Digital Footprint. It's your comprehensive insurance companion, designed for convenience and peace of mind.

By:: The Allstate Corporation
Downloads:: 9,709,729+ 22.68K
Rating:: 4.04

(116,187) 143 new ratings
Version:: 19.7.0 (Last updated: 2025-04-24)
Version code:: 20250327
Creation date:: 2013-01-12
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_BACKGROUND_LOCATION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.ACTIVITY_RECOGNITION
android.permission.BIND_QUICK_SETTINGS_TILE
android.permission.BLUETOOTH
See more
Size:: 82.99M
Email:: mo*****@allstate.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 12,526 ▼ 10

Other rankings

#50 in Finance (Free) ▼ 5

User reviews

The Allstate Mobile app offers convenient access to insurance documents and policy information and includes features like Drivewise for driving feedback. However, the app suffers from significant issues: Drivewise frequently fails to record trips or stops unexpectedly and demands keeping the phone screen on during drives. Additionally, it drains battery rapidly and causes phone overheating. Users also report frustrating trip editing experiences and excessive notifications. Despite its ease of use in parts, the critical Drivewise functionality often undermines overall app satisfaction.

Pros

App allows easy access to policy documents like ID cards and payment information.
Drivewise feature can provide some useful driving feedback and discount opportunities.
App interface is generally easy to use for viewing insurance details.
Some users find the claims photo feature effective.
Initial setup and use of certain features are straightforward for some users.

Cons

Drivewise trip tracking is unreliable, often failing to record many trips or stopping mid-trip.
The app significantly drains phone battery and causes the device to overheat due to background activity.
Poor user experience with trip editing, including trips disappearing and tedious correction processes.
App requires keeping the phone screen on for Drivewise to track trips properly, which is inconvenient.
Notifications from Drivewise are excessive and disruptive, often occurring unnecessarily when not driving.

Recent reviews

A major problem with this app is that Drivewise cannot track your trips unless your phone has its screen on for the WHOLE trip. A minute after the screen turns off, it loses GPS signal and ends the trip. Because Google Maps also does this on my S21 Ultra, I can only assume this is a security feature that Allstate can't plan around. If you want to track your trip, put on a YouTube music video and turn the phone over so you're not distracted. You can also start a stopwatch timer.

bunnyman14, 2025-01-26

App does not track my trips. Only works 10% of the time. Will stop tracking in the middle of my trip. States it lost my wifi connection. I have all the updates and even went to the Allstate office for help. Please do a better job. Here's my update. App is now recording most trips. I found you can't have your phone on any battery power saving mode.