# Verizon Roadside Assistance

> Verizon Roadside Assistance - get tow, fuel, jump start, lockout or tire service

Canonical page: [https://chrome-stats.com/d/com.allstate.Verizon](https://chrome-stats.com/d/com.allstate.Verizon)

## Overview

- **ID:** `com.allstate.Verizon`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Signature Motor Club, Inc.
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 339,410
- **Rating:** 3.43 / 5 (2,117 ratings)
- **Version:** 23.1.0
- **Last updated:** 2024-09-05
- **First published:** 2013-08-28
- **Publisher country:** US
- **Size:** 4.57 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.allstate.Verizon)
- **Website:** [http://www.verizonwireless.com/roadsideassistance](http://www.verizonwireless.com/roadsideassistance)
- **Privacy policy:** [https://www.roadsidemobile.com/tac/privacy](https://www.roadsidemobile.com/tac/privacy)

## Description

Verizon Roadside Assistance is an exclusive mobile app designed for Verizon customers to provide swift, reliable emergency roadside services. Whether you're dealing with a flat tire, dead battery, lockout, or need fuel delivery, the app offers an intuitive interface using GPS and satellite technology to accurately pinpoint your location and request immediate help.

With 24/7 availability, the app guides you through diagnosing your vehicle's issue and confirms service dispatch with estimated arrival times. Compatible exclusively with Verizon Roadside Assistance plans, this free app ensures you travel with confidence and peace of mind wherever the road takes you.

## Rankings

- #122,718 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CALL_PHONE`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`

## Review summary

Users praise Verizon Roadside Assistance for ease of use and timely status updates when it works, including accurate location and quick provider matching. However, recurring issues include not being able to delete old vehicles, incorrect coverage status, slow or unavailable towing, poor customer support, and billing/benefit glitches. Overall, the app can be reliable for some, but reliability, account management, and support problems appear in multiple reviews.

### Pros

- Easy to use and navigate
- Real-time updates and ETA notifications via text messages
- Accurate location services that quickly match you with nearby providers
- Perceived value for the monthly fee (some users feel it is worth the cost)

### Cons

- Cannot delete/remove vehicles you no longer own
- App misreports enrollment/coverage (shows canceled or not covered)
- Slow or unreliable service with long wait times and difficulty obtaining a tow
- Poor or hard-to-reach customer support (live chat is often useless)
- Billing/benefit issues (incorrect benefit status, duplicate charges, slow refunds)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.allstate.Verizon)