# Alan: Health Insurance

> The health partner who prevents, insures, and supports you daily

Canonical page: [https://chrome-stats.com/d/com.alanmobile](https://chrome-stats.com/d/com.alanmobile)

## Overview

- **ID:** `com.alanmobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Alan Health
- **Category:** MEDICAL
- **Downloads:** 547,589
- **Rating:** 4.40 / 5 (6,593 ratings)
- **Version:** 1.465.1
- **Last updated:** 2026-08-28
- **First published:** 2018-06-16
- **Publisher country:** FR
- **Size:** 313 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.alanmobile)
- **Website:** [https://alan.com](https://alan.com/)
- **Privacy policy:** [https://alan.com/fr-fr/privacy](https://alan.com/fr-fr/privacy)

## Description

Alan is the health partner that prevents, insures, and supports you daily. We empower our 700,000 members to act on physical and mental health by combining prevention and insurance into a unique experience. Imagine an ultra‑responsive insurance, a meditation app, and direct access to your psychologist, dietitian, GP, and physiotherapist—7 days a week, all inside the same app.

Key features include uploading medical bills by photo for quick reimbursements, real‑time reimbursement notifications, simple coverage searches, and instant access to your Tiers Payant card. Chat or video call with medical experts, with customer service replies within five minutes, and the new Alan Play that helps you build healthy habits—walk, breathe, meditate, collect berries, donate to charities—and compete with friends, all while Alan handles health support.

## Rankings

- #95,146 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.ACTIVITY_RECOGNITION`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.DETECT_SCREEN_CAPTURE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_LOCATION`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.FOREGROUND_SERVICE_SPECIAL_USE`
- `android.permission.HIGH_SAMPLING_RATE_SENSORS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.PACKAGE_USAGE_STATS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.health.READ_EXERCISE`
- `android.permission.health.READ_HEALTH_DATA_IN_BACKGROUND`
- `android.permission.health.READ_STEPS`
- `com.alanmobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users appreciate the Alan France app for its easy communication with doctors, fast reimbursement processing, and overall user-friendly design. The app’s clarity in managing health care expenses and responsive support are also praised. However, multiple users report frequent crashes, slow performance, and occasional freezing. Some find the app's large storage size concerning. Despite these issues, many find the services valuable, especially the telemedicine chat and ordering glasses through the app.

### Pros

- Ability to chat with medical professionals anytime, providing easy access to doctors especially when abroad.
- Fast and clear reimbursement processing with transparency in health care spending.
- User-friendly, simple, and intuitive interface.
- Helpful customer service and responsive support team.
- High quality services such as being able to order glasses through the app.

### Cons

- App crashes frequently or freezes when performing certain actions like adding details.
- App is slow and sometimes unresponsive, causing user frustration.
- Large storage size taken up by the app (around 400Mb) which may be excessive for some users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.alanmobile)