# Aircall

> Extend the Aircall desktop experience to mobile and keep connected to customers.

Canonical page: [https://chrome-stats.com/d/com.aircall](https://chrome-stats.com/d/com.aircall)

## Overview

- **ID:** `com.aircall`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Aircall
- **Category:** COMMUNICATION
- **Downloads:** 354,452
- **Rating:** 3.33 / 5 (1,255 ratings)
- **Version:** 8.15.1
- **Last updated:** 2026-09-11
- **First published:** 2016-08-17
- **Publisher country:** US
- **Size:** 49 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.aircall)
- **Website:** [http://aircall.io/](http://aircall.io/)
- **Privacy policy:** [https://aircall.io/privacy](https://aircall.io/privacy)

## Description

Aircall Android brings your desktop communication workflow to your mobile device, letting you stay connected to customers and teammates anywhere. Trusted by 22K+ businesses, it’s an AI-powered workspace that delivers intelligent insights, automatic call summaries, and seamless integrations across 250+ CRMs and helpdesks. 

On mobile, receive alerts for voicemails and messages, record calls, capture notes, and manage conversations with privacy-focused features like work-life separation. With AI-assisted transcripts and summaries, plus flexible options to transfer to GSM when Wi‑Fi is unstable, Aircall keeps you productive on the go.

## Rankings

- #119,764 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.aircall.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.huawei.permission.external_app_settings.USE_COMPONENT`
- `oppo.permission.OPPO_COMPONENT_SAFE`

## Review summary

Top recurring themes: call quality problems, performance instability (slow, freezing, crashes), login/permission friction, and confusing UI with limited tablet support. Some users report business usefulness and Salesforce integration, but reliability and UX issues dominate. The most mentioned pain points are call quality, performance, login flow, UI/UX, and post-update feature regressions.

### Pros

- Business-friendly features with Salesforce integration (data can be pushed to Salesforce remotely).
- Easy-to-use interface for day-to-day tasks.
- Generally functional and meets basic expectations for a call app.
- Some users express positive sentiment and find the app helpful for their workflow.

### Cons

- Very poor call quality with calls dropping or being inaudible.
- Slow performance with freezing, glitches, and frequent restarts.
- Login/sign-in issues and permission prompts that prevent accessing the app.
- Confusing UI and design, with poor navigation and lack of landscape support on tablets.
- Feature regression after updates (e.g., call recording missing post-upgrade).

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.aircall)