ADIB Mobile Banking

Name: ADIB Mobile Banking
Rating: 4.2376237 (38417 reviews)
Author: Abu Dhabi Islamic Bank

Manage your money on the go. Mobile banking as it should be!

The ADIB Mobile Banking app offers a seamless and secure way to manage your finances from your smartphone. Easily view all your accounts, track transactions, and perform banking activities like sending money to friends and family, paying bills, and recharging phones or Salik credits.

With features such as temporary card blocking, personalized account images, and quick access to exchange rates and ADIB branches, the app ensures convenience and control. Additional services include applying for financing, updating personal information, and making donations directly within the app. Its intuitive design enhances user experience, including fingerprint login and push notifications for tailored offers, making banking truly straightforward and accessible wherever you are.

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By:: Abu Dhabi Islamic Bank
Downloads:: 1,374,725+ 8.34K
Rating:: 4.24

(38,417) 134 new ratings
Version:: 7.4.2 (Last updated: 2025-04-25)
Version code:: 187
Creation date:: 2016-10-16
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.FLASHLIGHT
android.permission.GET_TASKS
android.permission.INTERNET
android.permission.NFC
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Size:: 148.42M
Email:: on*****@adib.ae
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 11 hours ago

Ranking

# 50,322 ▲ 116

User reviews

Users appreciate the app's convenience, ease of use, and security along with generally efficient customer support. However, multiple recurring problems include a buggy KYC update process, intrusive undismissable pop-ups, lack of Google Pay/NFC support, unreliable face verification causing login failures, and poor customer service responsiveness. These cons frequently disrupt user experience and sometimes necessitate branch visits for resolution. The app has improved over time, but significant issues related to document updates, transaction approvals, and compatibility persist.

Pros

The app offers convenient features for quick account opening and banking transactions.
Users find the app generally easy to use with clear instructions and sections.
Customer support, when reachable, can be very helpful and quick to respond.
The app has improved with added features since initial reviews.
Security measures are robust, giving users confidence in their banking.

Cons

The KYC document update process is buggy and prone to crashes, often leading to failed updates.
The app frequently displays annoying pop-up messages that cannot be dismissed, especially concerning notification preferences.
Google Pay and NFC support are missing, causing inconvenience to users with compatible Android devices.
Face and biometric verification processes fail or are unreliable, leading to login issues.
Customer service is often slow or unresponsive, and app-related issues frequently force users to visit branches.

Recent reviews

I always receive SMS messages whenever I make a transaction. Recently, adib made a new service which includes receiving transaction details as a notification rather than SMS. So everyday I open the app, I get a stupid pop-up message asking me to enable the service (I don't want that. I want to receive sms messages), and there is no "don't show this message again" button to stop the pop-up notification. It is very frustrating and I hate it

Shaikha Alzaabi, 2025-01-26

Great app. I just have a couple of suggestions: I wish there could be a pop up notification approve transactions. And also to allow for approvals in one session without having to log out and log in to confirm new incoming transactions.