# TAQA Distribution Abu Dhabi

> Formerly "ADDC",this App is for the residential customers of TAQA Dist Abu Dhabi

Canonical page: [https://chrome-stats.com/d/com.addc.utilityapp](https://chrome-stats.com/d/com.addc.utilityapp)

## Overview

- **ID:** `com.addc.utilityapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Abu Dhabi Distribution Company
- **Category:** BUSINESS
- **Downloads:** 212,354
- **Rating:** 3.93 / 5 (1,981 ratings)
- **Version:** 5.9.0
- **Last updated:** 2026-02-19
- **First published:** 2015-11-03
- **Publisher country:** AE
- **Size:** 87 MB
- **Data as of:** 2026-08-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.addc.utilityapp)
- **Website:** [https://www.addc.ae/](https://www.addc.ae/)
- **Privacy policy:** [https://taqadistribution.com/addc/en-us/privacy-policy](https://taqadistribution.com/addc/en-us/privacy-policy)

## Description

TAQA Distribution Abu Dhabi (formerly ADDC) is deprecating the older app in favor of a new version that provides the same features with enhanced reliability and bug fixes. Download the new app here: https://play.google.com/store/apps/details?id=com.ADDC.addcApp

This app helps residential customers manage their accounts, pay electricity and water bills with ease, request essential documents, and access a range of features—all in one place. Key features include: paying bills or setting Autopay and direct debit, viewing a detailed bill breakdown, sending payments to friends or family, configuring accounts for multiple properties, checking usage and tariffs, and learning tips to save electricity and water.

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.addc.utilityapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.fingerprints.service.ACCESS_FINGERPRINT_MANAGER`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.samsung.android.providers.context.permission.WRITE_USE_APP_FEATURE_SURVEY`

## Review summary

User reviews show a mixed but troubled experience: many report the app fails to start or gets stuck on launch/logo, hindering payments; payment processing is unreliable with duplicates; device/OS compatibility issues affect newer phones; login problems and maintenance concerns are common; a few users praise ease of use when the app works, but overall reliability is the primary pain point.

### Pros

- Easy to use and user-friendly interface for paying bills.
- Fast and quick to use when it works.
- Practical utility for paying electricity bills for family and friends.
- Generally helpful when functioning.

### Cons

- Stuck on startup/launch/logo screen; app not progressing after updates.
- Payment processing issues, including duplicate charges or failed payments.
- Compatibility issues with latest Android versions/devices (e.g., S23 Ultra, Android 16) and forced update prompts without available updates.
- Login/authentication problems; can't log in despite correct details.
- Perceived lack of maintenance/abandonment; months without fixes.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.addc.utilityapp)