# Service Qube

> Technical Support AR, AI, Maintenance and Spare Parts

Canonical page: [https://chrome-stats.com/d/com.acty.client.serviceqube](https://chrome-stats.com/d/com.acty.client.serviceqube)

## Overview

- **ID:** `com.acty.client.serviceqube`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Icona
- **Category:** PRODUCTIVITY
- **Downloads:** 31
- **Version:** 9.3.2(470)
- **Last updated:** 2026-05-06
- **First published:** 2026-01-14
- **Publisher country:** IT
- **Size:** 101 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.acty.client.serviceqube)
- **Website:** [https://www.serviceqube.com/contatti/](https://www.serviceqube.com/contatti/)
- **Privacy policy:** [https://www.acty.com/privacy-policy-acty-app/](https://www.acty.com/privacy-policy-acty-app/)

## Description

Service Qube is the modular digital platform for advanced industrial after-sales and maintenance management, designed for manufacturers of machinery, systems, and complex equipment. It centralizes support, ticketing, technical manuals, maintenance, and spare parts in a single machine-centric portal, with data always linked to the machine&#39;s serial number.<br>With Service Qube, you eliminate fragmented processes (phone calls, emails, unstructured chats, scattered PDFs) and gain complete traceability, faster responses, a reduced risk of errors, and after-sales assets transformed into a competitive advantage.<br>Service Qube<br>What it does:<br>• Technical support with augmented reality (AR) to guide technicians and customers in troubleshooting, even remotely, with real-time translations in over 120 languages.<br>• AI manuals based on company technical documentation that can be consulted and queried in natural language.<br>• Operating instructions and decision maps for standardized, error-free task and diagnostics.<br>• Centralized ticketing with SLAs, priority, traceability, and request management across all channels.<br>• Integrated CMMS maintenance to plan and monitor preventive, corrective, and predictive activities, with a complete asset history.<br>• 3D spare parts catalog to transform CAD into navigable catalogs and manage orders.<br>• IoT diagnostics, AI knowledge base, telephone on-call services, and training modules (Academy).<br>Strengths:<br>• It is configurable, scalable, and can be integrated with existing ERP/CRM, eliminating the complexity of custom projects.<br>• It offers a unified view of processes by machine, connecting manuals, tickets, maintenance, and spare parts in one place.<br>• It supports the transformation of service from a cost center to a recurring revenue engine through digital services and subscriptions.<br>Service Qube<br>Service Qube is more than just software; it is a solution designed to digitize and standardize the after-sales experience, improve customer satisfaction, and reduce machine downtime, operating costs, and response times.<br>Service Qube<br>For more information, contact us at sales@icona.it

## Rankings

- #2,434,011 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FLASHLIGHT`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECORD_AUDIO`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.acty.client.serviceqube.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.acty.client.serviceqube)