# Reliance Matrix

> Reliance Matrix appliaction that allow employees to manage their absences.

Canonical page: [https://chrome-stats.com/d/com.acinfotech.matrix.activity](https://chrome-stats.com/d/com.acinfotech.matrix.activity)

## Overview

- **ID:** `com.acinfotech.matrix.activity`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Matrix Absence Management Inc
- **Category:** BUSINESS
- **Downloads:** 346,750
- **Rating:** 4.50 / 5 (2,847 ratings)
- **Version:** 8.3.0
- **Last updated:** 2026-09-21
- **First published:** 2012-03-06
- **Publisher country:** US
- **Size:** 43 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.acinfotech.matrix.activity)
- **Website:** [https://www.matrixabsence.com](https://www.matrixabsence.com/)
- **Privacy policy:** [https://www.reliancematrix.com/privacy-notice](https://www.reliancematrix.com/privacy-notice)

## Description

Reliance Matrix is a cutting-edge mobile application designed exclusively for clients and employees of Reliance Matrix to efficiently manage absences and claims. It provides employees with 24/7 access to essential information and streamlines absence management through features such as filing new claims, viewing claim details, and reporting intermittent absences. 

Employees can easily upload and download important documents, digitally sign forms, receive text message notifications about their claims, and participate in surveys to provide valuable feedback. This technology-driven solution simplifies absence management, enhancing communication and improving overall employee experience.

## Rankings

- #121,348 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_MEDIA_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.INTERNET`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.acinfotech.matrix.activity.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users often praise the app for being easy to use and good for uploading photos and submitting forms, plus generally responsive support. However, recurring login/password reset problems, lack of autofill/biometric login, weak in-app document handling (no fillable forms, printing/faxing, unclear notifications), slow claim processing with payment delays, and navigation usability issues significantly hinder overall experience.

### Pros

- Easy to use / intuitive interface
- Ability to take photos and upload forms/forms submission via the app
- Self-sufficient / can complete tasks with minimal help
- Generally responsive and professional customer service (prompt replies)
- Positive mentions of courteous, helpful support (e.g., individual agents like Sonia)

### Cons

- Frequent login issues and password reset failures
- No password autofill or biometric login; password memory issues
- Weak in-app document handling: no fillable forms, printing required, and fax issues
- Unclear document notifications and lack of in-app messaging; must rely on phone or email with slow responses
- Slow claim processing and delayed payments
- Navigation/clunkiness and early-on usability challenges

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.acinfotech.matrix.activity)