# Ace Retailer Mobile Assistant

> Ace mobile app for retail use such as search, evaluate, ordering, and more

Canonical page: [https://chrome-stats.com/d/com.acehardware.aceordering](https://chrome-stats.com/d/com.acehardware.aceordering)

## Overview

- **ID:** `com.acehardware.aceordering`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Ace Hardware Corporation
- **Category:** BUSINESS
- **Downloads:** 106,792
- **Rating:** 2.63 / 5 (412 ratings)
- **Version:** 3.18.6
- **Last updated:** 2026-07-14
- **First published:** 2018-02-10
- **Publisher country:** US
- **Size:** 133 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.acehardware.aceordering)
- **Privacy policy:** [https://cdn.aceservices.com/acenet-container-host/cms/ACENET/Documents/Application%20Documents/AceNet%20PrivacyPolicy.html](https://cdn.aceservices.com/acenet-container-host/cms/ACENET/Documents/Application%20Documents/AceNet%20PrivacyPolicy.html)

## Description

The **Ace Retailer Mobile Assistant** is a powerful mobile app designed specifically for Ace Hardware retailers to enhance employee productivity and streamline store operations. This app offers quick access to essential information and simplifies key retail tasks by reducing steps and clicks.

With this mobile assistant, retailers can easily search and evaluate products by scanning SKUs or UPCs, check inventory levels across stores and distribution centers, view sales and purchase history, and access pricing information including competitor prices when available. It supports building shopping baskets for multiple items and offers an "Express Checkout" for fast ordering. Multi-store capabilities allow seamless ordering across different stores within the chain.

Additional features include managing customer and store orders, fulfilling online orders on the go, creating custom delivery routes, and capturing proof of delivery via photos or signatures. The app also integrates mapping for delivery routes and provides special ordering options for Ace conventions. Overall, this extension is an essential tool for improving retail workflows at Ace Hardware stores.

## Rankings

- #214,412 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.acehardware.aceordering.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users rely on Ace Retailer Mobile Assistant for work, appreciating features like the barcode scanner and store-specific data. However, many report serious issues including frequent crashes, slow load times, and poor interface design. Updates have worsened stability, with the app often freezing or failing to start. Barcode scanning is unreliable, and users face inconvenience from repeated logins and application restarts. Despite its useful features, overall user experience is frustrating, with common requests for significant improvements in performance and user interface.

### Pros

- App has useful features such as barcode scanner and store-specific data display.
- Helps with work-related tasks and product lookup when functioning properly.
- Photo functionality has been improved and restored in updates.
- Track my truck feature was a reason for downloading the app initially.
- Works fairly well for some users despite issues.

### Cons

- App frequently crashes, freezes, or fails to load, especially after updates.
- Poor user interface with confusing design and bad UX decisions.
- Long loading times and slow performance, often requiring app restarts.
- Barcode scanner has functionality issues like poor autofocus and lack of flashlight option.
- App loses user session frequently, requiring multiple logins per day and crashes when app is backgrounded or screen times out.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.acehardware.aceordering)
