# Welcome

> Experience the door communication of your Welcome system on your smartphone.

Canonical page: [https://chrome-stats.com/d/com.abb.welcome](https://chrome-stats.com/d/com.abb.welcome)

## Overview

- **ID:** `com.abb.welcome`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ABB Information Systems AG
- **Category:** TOOLS
- **Downloads:** 36,584
- **Rating:** 2.50 / 5 (591 ratings)
- **Version:** 3.11.2
- **Last updated:** 2026-06-24
- **First published:** 2017-05-19
- **Publisher country:** CH
- **Size:** 75 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.abb.welcome)
- **Website:** [http://new.abb.com/low-voltage/products/residential-products/door-communication](http://new.abb.com/low-voltage/products/residential-products/door-communication)
- **Privacy policy:** [https://mobileapps.abb.com/privacy/welcome/](https://mobileapps.abb.com/privacy/welcome/)

## Description

The Welcome Chrome extension brings your Welcome system's door communication directly to your smartphone or tablet. Never miss a visitor again as all door calls are transferred seamlessly to your mobile device. Through Wi-Fi or 3G/4G networks, you can see and hear who's at your door from anywhere.

Missed visitors are not a problem with the Welcome app—they're automatically recorded with a photo and timestamp, allowing you to review them anytime. Connecting is straightforward: just link the app to your Welcome system via the myABB-LivingSpace account. This extension enhances convenience and security by ensuring you're always in touch with your doorstep, wherever you are.

## Rankings

- #340,214 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_MULTICAST_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CAMERA`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.OVERRIDE_WIFI_CONFIG`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.TYPE_APPLICATION_OVERLAY`
- `android.permission.UPDATE_DEVICE_STATS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SETTINGS`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.abb.welcome.permission.C2D_MESSAGE`
- `com.google.android.c2dm.permission.RECEIVE`

## Review summary

The Welcome Android app is criticized for frequent crashes, unreliable notifications, poor UI/UX, and connectivity issues with Wi-Fi devices. Multiple users report problems answering calls or receiving doorbell alerts, often accompanied by error messages. While some users find it useful for opening doors and automation, overall experience is frustrating with poor support and frequent bugs, especially after recent updates.

### Pros

- Can unlock doors and view cameras when working
- Useful for door automation and smart home integration
- Used successfully for opening doors in some cases

### Cons

- App is frequently crashing, especially on newer Android versions and devices like Pixel phones
- Notifications and call answering functionality are unreliable or not working
- User interface and user experience are poor, frustrating, and unintuitive
- Connectivity issues with Wi-Fi intercom devices and registration errors
- Login problems and lack of proper customer support

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.abb.welcome)