# Tauris Help

> AI troubleshooting for HVAC, plumbing & electrical. Snap a photo, get the fix

Canonical page: [https://chrome-stats.com/d/com.TaurisTech.TaurisHelp](https://chrome-stats.com/d/com.TaurisTech.TaurisHelp)

## Overview

- **ID:** `com.TaurisTech.TaurisHelp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Tauris Tech LLC
- **Category:** PRODUCTIVITY
- **Downloads:** 13
- **Version:** 1.0.0
- **Last updated:** 2026-07-22
- **First published:** 2026-07-06
- **Publisher country:** US
- **Size:** 44 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.TaurisTech.TaurisHelp)
- **Website:** [https://tauristech.org](https://tauristech.org/)
- **Privacy policy:** [https://tauris.help/privacy/](https://tauris.help/privacy/)

## Description

Tauris Help is your AI troubleshooting assistant for HVAC, plumbing, and electrical equipment. Point your camera at the nameplate — or just type the model — and Tauris Help walks you through the fix so you can close the ticket and move on.<br>Built for technicians, facilities staff, and anyone who has to keep equipment running, Tauris Help turns a confusing fault into a clear, step-by-step answer grounded in the actual service manual for your unit.<br>WHAT YOU CAN DO<br>• Snap the nameplate — identify the exact make and model from a photo.<br>• Or type the model number, or describe what you&#39;re looking at.<br>• Ask what&#39;s wrong and get a clear, step-by-step troubleshooting path.<br>• Get answers grounded in the unit&#39;s service manual, not generic guesses.<br>• Attach photos of what you&#39;re seeing in the field for better context.<br>• Keep every session saved to your history so you can pick up where you left off.<br>THREE STEPS. NO LEARNING CURVE.<br>1. Tell us the unit — snap the nameplate or type the model.<br>2. Describe the issue — type what&#39;s happening or send a photo.<br>3. Get your fix — clear, step-by-step answers fast enough to keep your day moving.<br>WORKS ON THE EQUIPMENT YOU SERVICE<br>HVAC systems, VRF/VRV units, chillers, rooftop units, plumbing, and electrical gear. If it has a nameplate, Tauris Help can help you identify it and work the problem.

## Rankings

- #2,746,984 — Overall

## Permissions and access

### Permissions

- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.TaurisTech.TaurisHelp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.android.vending.CHECK_LICENSE`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.TaurisTech.TaurisHelp)