# ERA - Eyes Remote Assistance

> Augmented Reality remote assistance app

Canonical page: [https://chrome-stats.com/d/com.GruppoDSE.EyesRemoteAssistance](https://chrome-stats.com/d/com.GruppoDSE.EyesRemoteAssistance)

## Overview

- **ID:** `com.GruppoDSE.EyesRemoteAssistance`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Digisoft System Engineering srl
- **Category:** PRODUCTIVITY
- **Downloads:** 207
- **Version:** 7.0.1
- **Last updated:** 2024-08-26
- **First published:** 2020-07-27
- **Publisher country:** IT
- **Size:** 74 MB
- **Data as of:** 2026-06-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.GruppoDSE.EyesRemoteAssistance)
- **Website:** [https://www.gruppodse.it/ar-live-remote-assistance/](https://www.gruppodse.it/ar-live-remote-assistance/)
- **Privacy policy:** [https://www.gruppodse.it/privacy-policy/](https://www.gruppodse.it/privacy-policy/)

## Description

Augmented Reality remote assistance app.<br>ERA Oversense is a free and very simple to use App for remote assistance wherever you are.<br>With ERA Oversense you can receive assistance from multiple experts at the same time and interact in augmented reality both by highlighting the problem and by receiving documents, videos and photos in support of videoconferencing assistance.<br>How to use ERA Oversense<br>- Install ERA Oversense for free on your smartphone or tablet<br>- Call the company from which you want to receive assistance to obtain the connection access code.<br>The app is very simple: the area of ​​the intervention is framed and the details are drawn that must be highlighted for the intervention. The back office provides videoconferencing assistance and sends contributions in augmented reality, simultaneously involving other technicians if necessary to resolve the problem. And much more…<br> <br>Augmented Reality remote assistance app.<br>ERA Oversense is a free and very simple to use App for remote assistance wherever you are.<br>ERA Oversense gives you assistance from multiple experts at the same time and interacts in augmented reality both by highlighting the problem and by receiving documents, videos and photos in support of videoconferencing assistance.<br>How to use ERA Oversense<br>- Install ERA Oversense for free on your smartphone or tablet<br>- Call the company from which you want to receive assistance to obtain the connection access code.<br>The app is very simple: you can frame the area of ​​the intervention and draw to highlight details. The back office provides videoconferencing assistance and sends contributions in augmented reality, recording the session and involving other technicians, if necessary, to solve the problem. And much more ...

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_MULTICAST_STATE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_LOGS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.GruppoDSE.EyesRemoteAssistance)