# Dialpad

> Dialpad is business communications built for today’s workforce

Canonical page: [https://chrome-stats.com/d/co.switchapp](https://chrome-stats.com/d/co.switchapp)

## Overview

- **ID:** `co.switchapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Dialpad, Inc
- **Category:** COMMUNICATION
- **Downloads:** 616,403
- **Rating:** 4.33 / 5 (3,380 ratings)
- **Version:** 60.0.0.1
- **Last updated:** 2026-09-11
- **First published:** 2014-09-30
- **Publisher country:** US
- **Size:** 117 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=co.switchapp)
- **Website:** [https://dialpad.com](https://dialpad.com/)
- **Privacy policy:** [https://www.dialpad.com/legal/#privacy](https://www.dialpad.com/legal/#privacy)

## Description

Dialpad is a comprehensive business communication platform designed for modern workforces. It consolidates calls, messages, and contacts into one intuitive app, allowing teams to stay connected whether handling sales, support, or internal meetings.

Features include seamless device switching to take calls anywhere, automatic transcription of conversations with Voice Intelligence™, and rich contact profiles integrating CRM details. Managers can also monitor and coach calls remotely from a single interface, improving team performance on the go. Dialpad simplifies smart business communications, making teamwork easier and more productive.

## Rankings

- #89,714 — Overall
- #3 — dial
- #24 — fvd speed dial

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.ANSWER_PHONE_CALLS`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CALL_PHONE`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.KILL_BACKGROUND_PROCESSES`
- `android.permission.MANAGE_ACCOUNTS`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODE_IN_COMMUNICATION`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CONTACTS`
- `co.switchapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `net.soti.mobicontrol.permission.DEVICE_INFO`
- `net.soti.mobicontrol.permission.DEVICE_INFO_AFW`

## Review summary

### Pros

- Syncs with the desktop app in real-time for calls and texting which is convenient for multi-device use.
- Provides ability to consolidate multiple business lines into one app, which can save users money and reduce the need to carry multiple phones.
- Offers features like HD calling and Do Not Disturb mode that are useful for business communication.
- Some users appreciate its ease of use and functionality when working properly.

### Cons

- The app is riddled with bugs causing features like microphone usage, call answering, and Bluetooth connections to break intermittently.
- Poor support experience, with users citing long response times and unresolved issues after extensive communication.
- Significant issues with call handling, such as calls not going through, calls continuing to ring post-answer, and call logs being inconsistent across devices.
- Users report that recent updates have introduced significant new problems, exacerbating existing issues.

## Similar extensions and apps

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- [ProDial — AutoDial Mobile CRM](https://chrome-stats.com/d/com.prodial.godial2026) — 237 users
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- [Call Dialer](https://chrome-stats.com/d/com.aiassistant.callnowapp) — 3,096 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/co.switchapp)