# GuestAssist by NewBook

> Enhance your stay with our partner properties.

Canonical page: [https://chrome-stats.com/d/cloud.newbook.guestassist](https://chrome-stats.com/d/cloud.newbook.guestassist)

## Overview

- **ID:** `cloud.newbook.guestassist`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** NewBook
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 25,851
- **Rating:** 1.50 / 5 (33 ratings)
- **Version:** 1.2.1
- **Last updated:** 2021-11-15
- **First published:** 2018-12-03
- **Data as of:** 2025-02-09
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=cloud.newbook.guestassist)
- **Website:** [https://www.guestassist.app](https://www.guestassist.app/)
- **Privacy policy:** [https://guestassist.app/privacy-policy/](https://guestassist.app/privacy-policy/)

## Description

GuestAssist by NewBook is an all-in-one Android app designed to enhance your stay at partner properties. Access reservation details, make payments, book add-ons, find directions, and discover local attractions. With features like digital compendium, Wi-Fi info, and weather updates, it ensures a smooth experience. Additional functionalities such as check-in/out and AI assistant chat are coming soon. Note: A reservation at a NewBook-powered property is required to use the app.

## Review summary

### Pros

- Cute and easy to use app!
- Very handy app! Made it so easy for me to keep track of my booking and plan my stay before arriving.
- Made my trip much more convenient, very helpful and easy to use.
- Awesome app lets me manage my bookings from heaps of hotels and holiday parks I've stayed at.
- Made my stay so much easier, I was able to pay my account, chat with the staff and get directions to nearby attractions all through the app!

### Cons

- Multiple users unable to log in with their phone numbers.
- Issues with QR code scanning functionality.
- Users report the app sending login texts but not receiving them.
- Frequent app malfunctions and poor performance after updates.
- Difficulty adding credit card details and processing payments.

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Source: [Chrome-Stats](https://chrome-stats.com/d/cloud.newbook.guestassist)