ZKB Mobile Banking

Name: ZKB Mobile Banking
Rating: 3.9777777 (17097 reviews)
Author: Zürcher Kantonalbank

The bank that's close to you.

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ZKB Mobile Banking puts the power of Zürcher Kantonalbank directly in your hands. Designed for flexibility and security, it offers customers seamless access to their financial world anytime, anywhere. Log in effortlessly using a password or biometric authentication, ensuring the highest safety standards.

With ZKB Mobile Banking, you can view and manage your accounts, mortgages, and loans. The app simplifies payments by letting you scan and pay QR invoices, transfer funds, set up or edit standing orders, and manage eBills. Investment enthusiasts can buy and sell stocks, create personal watchlists, and track orders within the app. Additional features include managing bank cards, document downloads, account openings, currency orders, messaging, emergency contacts, and exclusive offers like the ZKB Nachtschwärmer ticket for ZVV network users. This app is a comprehensive solution for Zürcher Kantonalbank customers seeking convenience and control over their finances on their smartphones.

App Financial Services Productivity Investing Payments Privacy & Security

By:

Downloads:

Rating:

Version:

34.0 Last updated: 2025-06-13

Version code:

26943110

Creation date:

2022-09-28

Permissions:

android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.HIDE_OVERLAY_WINDOWS
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
android.permission.VIBRATE
android.permission.WAKE_LOCK
ch.zkb.DIGIPASS

Size:

31.36MB

Email:

on*****@zkb.ch

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Updated:

20 hours ago

Ranking

# 112,764 ▲ 30

User reviews

Users appreciate the improved design, biometric access, and basic functionality of the ZKB Mobile Banking app. However, many report significant problems after recent updates including crashes, unresponsiveness, and defaulting to the wrong account for payments. The app lacks important features like editing standing orders and scanning QR codes from PDFs or multi-page bills. Usability issues such as complicated navigation, poor localization, and difficulty viewing balances reduce the overall experience. Support and login issues also frustrate users, making the app less reliable and harder to use for everyday banking tasks.

Pros

Improved and modernized user interface compared to competitors
Biometric access and customizable UI enhancing user convenience
Functional for basic banking tasks such as managing cards and payments
Faster and more intuitive experience than some rival banking apps
Includes useful features like payment slip scanning

Cons

App crashes and becomes unresponsive, particularly after updates
Default selection of savings account for payments instead of main account causes inconvenience
Limited functionality; missing features like editing standing orders, pausing payments, and uploading PDFs with QR codes
Poor QR code scanning especially with Swiss QR codes and scanning multi-page PDFs
Overly complicated UI with multiple steps for simple tasks and difficulties viewing balance immediately
Localization issues with mixed German and English
Buggy behavior including problems opening eBills and frequent errors on input fields
Inability to take screenshots for support and inefficient customer support
Login problems with password length limitations and difficulty signing into account on desktop

Recent reviews

Ever since the last update, it's been impossible to use the app, it's simply non-responsive, I can't even log in. I tried uninstalling and reinstalling and that didn't make any difference. I'm using Android version 12

Ch*****, 2024-12-04

Good app, FYI to the developers. Sometimes, when I select to open a pdf using the app, the qrcode is not found, I'm guessing it's because the qrcode is not on the first page. Please take a look.