# 311 Toronto

> 311 Toronto is the gateway to City services for residents, businesses & visitors

Canonical page: [https://chrome-stats.com/d/ca.toronto.toronto311](https://chrome-stats.com/d/ca.toronto.toronto311)

## Overview

- **ID:** `ca.toronto.toronto311`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** City of Toronto
- **Category:** PRODUCTIVITY
- **Downloads:** 18,761
- **Version:** 1.3.0
- **Last updated:** 2026-04-28
- **First published:** 2022-01-21
- **Publisher country:** CA
- **Size:** 45 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=ca.toronto.toronto311)
- **Website:** [https://toronto.ca](https://toronto.ca/)
- **Privacy policy:** [https://www.toronto.ca/home/privacy/](https://www.toronto.ca/home/privacy/)

## Description

The 311 Toronto Chrome extension serves as a comprehensive gateway for residents, businesses, and visitors to access over 600 city services around the clock. Available in more than 50 languages, it offers an intuitive platform to report issues such as animal services, bylaw violations, graffiti removal, road maintenance, and more.

Leveraging location-based technology, users can easily submit service requests with photos, track their progress via unique reference numbers, and opt in for SMS or email notifications for instant updates. Additional features include booking or rescheduling appointments, live agent chat support, and an Explore Map to view open requests within an 8km radius. Enhanced search and knowledge base tools ensure quick access to information about city programs and services.

## Rankings

- #444,824 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.ACTION_MANAGE_OVERLAY_PERMISSION`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `ca.toronto.toronto311.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

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- [Toronto Incidents](https://chrome-stats.com/d/app.incidents.toronto) — 118 users
- [Dallas 311](https://chrome-stats.com/d/com.dallascityhall.dallas311) — 56,852 users, 2.83 / 5
- [Fontana 311](https://chrome-stats.com/d/com.stacknexus.Fontana_311) — 531 users
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- [Windsor 311](https://chrome-stats.com/d/ca.citywindsor.windsor311) — 11,749 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/ca.toronto.toronto311)