# Edmonton 311

> Report potholes and graffiti from anywhere in Edmonton using your mobile phone!

Canonical page: [https://chrome-stats.com/d/ca.edmonton.edmonton311](https://chrome-stats.com/d/ca.edmonton.edmonton311)

## Overview

- **ID:** `ca.edmonton.edmonton311`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** City of Edmonton
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 74,961
- **Version:** 7.1.6
- **Last updated:** 2026-08-04
- **First published:** 2014-07-12
- **Publisher country:** CA
- **Size:** 27 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=ca.edmonton.edmonton311)
- **Website:** [http://edmonton.ca/311appfaq](http://edmonton.ca/311appfaq)
- **Privacy policy:** [https://www.edmonton.ca/programs\_services/edmonton-311-app-privacy-policy](https://www.edmonton.ca/programs_services/edmonton-311-app-privacy-policy)

## Description

The **Edmonton 311** Chrome extension lets residents report city issues like potholes, damaged sidewalks, damaged trees, litter, and graffiti anywhere in Edmonton using their mobile phone. This easy-to-use tool empowers citizens to help keep Edmonton clean and safe by directly notifying city services.

By installing the extension, users consent to receive future updates and upgrades to maintain the app’s functionality and effectiveness. Participation aids the City of Edmonton in responding promptly to community concerns and maintaining city infrastructure effectively. Remove the app anytime to withdraw consent.

## Rankings

- #251,726 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_MEDIA_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `ca.edmonton.edmonton311.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

User reviews repeatedly highlight location/map issues (inaccurate/wrong addresses, manual entry problems, map loading failures) and submission delays or failures as the core drawbacks. Stability issues (freezing, long load times) compound the problem. City response is inconsistent, with some reports being addressed and others seemingly ignored. The overall sentiment is that the concept is valuable, but reliability and usability must improve for the app to fulfill its intended purpose.

### Pros

- When it works, the app is an effective way to report city issues (centralized 311).
- The concept of Edmonton 311 for mobile reporting is valuable for citizens.
- Using the app can give users a sense of empowerment to help the city (e.g., logging issues and contributing to improvements).
- The interface is usable when not hampered by bugs.

### Cons

- Location/map picker is broken: wrong addresses, cannot manually input addresses, and maps fail to load or display correctly.
- Submitting reports is slow or often times out, with repeated spinning and long waits.
- The app is unstable, frequently freezing or taking a long time to load.
- City responsiveness is inconsistent; some issues are addressed while many are not.

## Similar extensions and apps

- [Calgary 311](https://chrome-stats.com/d/ca.calgary.calgary311) — 90,146 users, 3.75 / 5
- [Edinburg 311](https://chrome-stats.com/d/com.seeclickfix.edinburgtx.app) — 3,520 users, 4.78 / 5
- [EdgewoodWA311](https://chrome-stats.com/d/org.cityofedgewood.seeclickfix) — 3 users
- [Edina 311](https://chrome-stats.com/d/gov.edinamn.seeclickfix) — 745 users
- [Tulsa 311](https://chrome-stats.com/d/com.tulsa311.app) — 2,579 users, 1.36 / 5
- [Houston 311](https://chrome-stats.com/d/com.seeclickfix.houston311.app) — 47,133 users, 4.13 / 5
- [Minneapolis 311](https://chrome-stats.com/d/com.seeclickfix.minneapolis311.app) — 16,112 users, 4.02 / 5
- [Bridgeland 311](https://chrome-stats.com/d/com.govoutreach.bridgeland) — 855 users
- [311 Montréal](https://chrome-stats.com/d/ca.montreal.montrealservicesauxcitoyens) — 72,979 users
- [MY BHAM 311](https://chrome-stats.com/d/gov.birminghamal.seeclickfix) — 3,250 users, 3.58 / 5
- [ABQ 311](https://chrome-stats.com/d/com.seeclickfix.albuquerque.app) — 25,391 users, 4.14 / 5
- [Trois-Rivières 311](https://chrome-stats.com/d/net.v3r.projetherta) — 9,565 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/ca.edmonton.edmonton311)