# Calgary 311

> Calgary 311 is your on the go connection to The City.

Canonical page: [https://chrome-stats.com/d/ca.calgary.calgary311](https://chrome-stats.com/d/ca.calgary.calgary311)

## Overview

- **ID:** `ca.calgary.calgary311`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** The City of Calgary
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 90,146
- **Rating:** 3.75 / 5 (272 ratings)
- **Version:** 6.4.29
- **Last updated:** 2025-11-24
- **First published:** 2013-05-06
- **Publisher country:** CA
- **Size:** 62 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=ca.calgary.calgary311)
- **Website:** [http://www.calgary.ca/311](http://www.calgary.ca/311)
- **Privacy policy:** [http://www.calgary.ca/General/Pages/Privacy-Policy.aspx](http://www.calgary.ca/General/Pages/Privacy-Policy.aspx)

## Description

Calgary 311 is your go-to mobile app to connect with The City of Calgary conveniently. Whether you need to report potholes, request snow removal, or share feedback, this app lets you do it all effortlessly. With over 90 City services accessible at your fingertips, users can describe concerns, upload multiple photos, pinpoint locations, and submit requests quickly.

Stay informed with real-time updates and notifications on the status of your submissions. The user-friendly interface simplifies navigation, making it easy to find and request services. Additionally, the app features a City of Calgary news feed to keep you up to date. Calgary residents and City employees collaborate through this app to keep the city running smoothly and efficiently. Download Calgary 311 today and experience seamless communication with your city government!

## Rankings

- #231,723 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `ca.calgary.calgary311.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

## Review summary

Users appreciate the app's concept, ability to track request status, and new alert features. However, many experience submission failures, especially on Android, often due to silent errors when mandatory fields are incomplete. Photo uploads are hindered by permission issues. Numerous reports suggest that submitted requests are closed quickly without feedback, leaving users uncertain of outcomes. The app's interface is also criticized for being clunky and lacking important information, such as complete case numbers, which complicates follow-ups.

### Pros

- Allows users to submit requests and see status updates.
- Includes a callback system as a backup for contacting 311.
- Provides an alert feature for city notifications.
- Good concept for connecting residents with city services.

### Cons

- App frequently fails to submit requests, especially on Android.
- Lacks clear feedback when mandatory fields are not completed; submission fails silently.
- Photo upload feature is broken due to permission errors.
- Service requests often closed without explanation or visible action taken.
- App interface is clunky and not user-friendly, with poor navigation and missing information like full case numbers.

## Similar extensions and apps

- [YC311 At Your Service](https://chrome-stats.com/d/com.citysourced.yubacityca) — 2,200 users, 2.44 / 5
- [Edmonton 311](https://chrome-stats.com/d/ca.edmonton.edmonton311) — 74,961 users
- [311 Toronto](https://chrome-stats.com/d/ca.toronto.toronto311) — 18,761 users
- [BUFF311](https://chrome-stats.com/d/com.buffalo.buffalo311) — 1,240 users, 2.67 / 5
- [MY BHAM 311](https://chrome-stats.com/d/gov.birminghamal.seeclickfix) — 3,250 users, 3.58 / 5
- [CHI311](https://chrome-stats.com/d/org.cityofchicago.chi311) — 99,006 users, 2.07 / 5
- [311 Montréal](https://chrome-stats.com/d/ca.montreal.montrealservicesauxcitoyens) — 72,979 users
- [Tucson 311](https://chrome-stats.com/d/gov.tucsonaz.seeclickfix) — 8,795 users, 3.28 / 5
- [Tempe 311](https://chrome-stats.com/d/com.accela.tempe_az) — 4,730 users, 2.39 / 5
- [Kyle 311](https://chrome-stats.com/d/com.catconsult.kyle311) — 526 users
- [Van311](https://chrome-stats.com/d/ca.van311) — 21,471 users
- [Minneapolis 311](https://chrome-stats.com/d/com.seeclickfix.minneapolis311.app) — 16,112 users, 4.02 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/ca.calgary.calgary311)