Reviews of LastPass: Free Password Manager

By: LastPass

List of user reviews and ratings for LastPass: Free Password Manager

Total ratings

2.80 (Rating count: 1,100)

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Review summary

Many users report that LastPass for Edge often malfunctions, frequently logging them out or failing to autofill passwords, especially after browser updates. This instability forces repetitive reinstallations and causes significant frustration. While some find it useful when working, the overall experience is hampered by unreliable functionality and poor customer support access. The extension's inconsistent operation has led long-term users to consider switching to alternative password managers.

Date	Author	Comment
2025-07-18	Da*****	uninstall and reinstall to resolve lastpass not autofilling passwords. good app, wish their support announcements and answers to issues was better.
2025-07-17	Ir*****	This has also recently stopped working for me.
2025-07-17	da*****	This just recently stopped working for me too. The extension no longer works.
2025-07-14	Za*****	It's been really good up until about the past few days. The extension doesn't work, it won't fill out passwords or usernames and it logs me out all the time.
2025-07-14	Ma*****	it used to work great, but now I can't access the vault or auto-fill passwords using the extension. Using MS Edge
2025-07-14	So*****	Something broke within the past couple of days... it used to work great, but now I can't access the vault or auto-fill passwords using the extension. Using MS Edge
2025-07-11	Gi*****	Logged me out, cannot log in neither by desktop app nor by website. THIS IS RIDICULOUS! Last password manager I'll ever need? No more like LAST TIME I USE THIS PASSWORD MANAGER.
2025-07-09	jo*****	Worked great, for a while. Now I am unable to get into it, even though I have my password written down safely. AND to get to support you have to log in, which means having your password, which does not work. So I am screwed, and not very happy.
2025-07-09	Am*****	I'm pretty sure they call this LastPass because it's the last one you should ever use :P clunky, doesn't open half the time you need it to, yet always pops up when you don't want it.
2025-07-06	Da*****	It is not good. I use Microsoft's Edge. Something like once a week I have to go through a convoluted process that isn't documented anywhere that shows up when I search for help. The process requires that I go to a browser version, cancel my existing LastPass as identified in Edge by the extension (which I always verify is correct) and then make some guesses as to what to do next until it starts working again. I will seriously consider going through the very onerous process of moving about 150 password locations to a new password manager -- I'm already wasting about 15 minutes a week. In a couple of hours I will have transferred all the necessary information. If it seems like I'm annoyed, it will only get worse ... there is NO way to get help from LastPass for this problem. I not annoyed. I'm about as mad as I can get (I don't write with profanity or this would be a much more interesting complaint).

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