By: LastPass
List of user reviews and ratings for LastPass: Free Password Manager
Total ratings
2.80
(Rating count:
1,100)
Review summary
Pros
- When it works, the extension is helpful and useful as a password manager.
- Some users have found it convenient and essential for managing many passwords given memory limitations.
- It has features like autofill and vault access that, when functioning, improve password management.
- The premium membership offers additional features appreciated by long-term users.
Cons
- The extension frequently logs users out unexpectedly, causing repeated login hassles.
- It often stops working properly after browser updates, leading to malfunctioning features like autofill.
- Users must frequently uninstall and reinstall the extension to restore basic functionality.
- Autofill and copying passwords to clipboard do not consistently work, frustrating users.
- Customer support is inaccessible without login, which is difficult if locked out, leaving users stranded.
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User reviews
Recent rating average:
2.20
All time rating average:
2.80
Upgrade to see all 391 reviews
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3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2025-07-18 | Da***** | uninstall and reinstall to resolve lastpass not autofilling passwords. good app, wish their support announcements and answers to issues was better. | |
2025-07-17 | Ir***** | This has also recently stopped working for me. | |
2025-07-17 | da***** | This just recently stopped working for me too. The extension no longer works. | |
2025-07-14 | Za***** | It's been really good up until about the past few days. The extension doesn't work, it won't fill out passwords or usernames and it logs me out all the time. | |
2025-07-14 | Ma***** | it used to work great, but now I can't access the vault or auto-fill passwords using the extension. Using MS Edge | |
2025-07-14 | So***** | Something broke within the past couple of days... it used to work great, but now I can't access the vault or auto-fill passwords using the extension. Using MS Edge | |
2025-07-11 | Gi***** | Logged me out, cannot log in neither by desktop app nor by website. THIS IS RIDICULOUS! Last password manager I'll ever need? No more like LAST TIME I USE THIS PASSWORD MANAGER. | |
2025-07-09 | jo***** | Worked great, for a while. Now I am unable to get into it, even though I have my password written down safely. AND to get to support you have to log in, which means having your password, which does not work. So I am screwed, and not very happy. | |
2025-07-09 | Am***** | I'm pretty sure they call this LastPass because it's the last one you should ever use :P clunky, doesn't open half the time you need it to, yet always pops up when you don't want it. | |
2025-07-06 | Da***** | It is not good. I use Microsoft's Edge. Something like once a week I have to go through a convoluted process that isn't documented anywhere that shows up when I search for help. The process requires that I go to a browser version, cancel my existing LastPass as identified in Edge by the extension (which I always verify is correct) and then make some guesses as to what to do next until it starts working again. I will seriously consider going through the very onerous process of moving about 150 password locations to a new password manager -- I'm already wasting about 15 minutes a week. In a couple of hours I will have transferred all the necessary information. If it seems like I'm annoyed, it will only get worse ... there is NO way to get help from LastPass for this problem. I not annoyed. I'm about as mad as I can get (I don't write with profanity or this would be a much more interesting complaint). |
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