# Silver Service: Chauffeur Taxi

> Door-to-door luxury: one-tap booking, premium comfort, and timely service.

Canonical page: [https://chrome-stats.com/d/au.com.silverservice](https://chrome-stats.com/d/au.com.silverservice)

## Overview

- **ID:** `au.com.silverservice`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** 13cabs
- **Category:** MAPS\_AND\_NAVIGATION
- **Downloads:** 133,577
- **Rating:** 5.00 / 5 (659 ratings)
- **Version:** 7.13.7
- **Last updated:** 2026-09-02
- **First published:** 2017-11-01
- **Publisher country:** AU
- **Size:** 47 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=au.com.silverservice)
- **Website:** [http://www.silverservice.com.au](http://www.silverservice.com.au/)
- **Privacy policy:** [https://www.13cabs.com.au/Privacy](https://www.13cabs.com.au/Privacy)

## Description

**Silver Service - Australia's Premier Luxury Taxi & Chauffeur App**

Experience unparalleled comfort and convenience with Silver Service, offering a prestigious fleet of luxury taxis and professional drivers. Easily book door-to-door executive transfers, airport rides, and more with our intuitive app that guarantees transparent pricing—no surge charges, ever.

**Key Features:**
- One-tap booking and real-time cab tracking
- Price guarantee ensuring the fare you see is the fare you pay
- Multiple safety cameras in every taxi and a 24/7 Australian call centre
- Personalized rides with the MyDriver feature to select your preferred drivers
- Timely delivery of urgent packages with premium care

Choose Silver Service for a safe, reliable, and premium transportation experience that consistently delivers excellence across Australia.

## Rankings

- #193,441 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `au.com.silverservice.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users find the Silver Service app unreliable due to frequent booking cancellations without notifications and poor customer support. The promised premium taxi service is often not delivered, with standard or low-quality vehicles arriving. The app suffers from glitches, crashes, and ineffective fare estimates with occasional double charging. While the app has a nice design and convenient account integration with 13cabs, these benefits are overshadowed by booking unreliability and disappointing service quality.

### Pros

- App has a slick and visually appealing design.
- Easily allows profile setup and booking once user overcomes initial issues.
- Uses a unified account with 13cabs app, allowing some convenience across platforms.

### Cons

- Unreliable taxi bookings with frequent cancellations and lack of notifications.
- The app is glitchy, crashes often, and sometimes signs users out unexpectedly.
- Poor or no response from customer service and difficulty communicating with dispatch.
- Drivers often do not provide the promised premium service; taxis are regular and sometimes in poor condition.
- High and unreliable fares with discrepancies between estimates and charges, including double charging.

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Source: [Chrome-Stats](https://chrome-stats.com/d/au.com.silverservice)