# PayStay

> PayStay - A parking payment solution with real-time parking availability.

Canonical page: [https://chrome-stats.com/d/au.com.paystay](https://chrome-stats.com/d/au.com.paystay)

## Overview

- **ID:** `au.com.paystay`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Orikan
- **Category:** MAPS\_AND\_NAVIGATION
- **Downloads:** 903,814
- **Rating:** 4.00 / 5 (10,630 ratings)
- **Last updated:** 2026-08-24
- **First published:** 2026-06-23
- **Publisher country:** AU
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=au.com.paystay)
- **Website:** [https://www.paystay.com.au](https://www.paystay.com.au/)
- **Privacy policy:** [https://www.paystay.com.au/privacy](https://www.paystay.com.au/privacy)

## Description

PayStay is a convenient parking payment solution that allows users to pay for parking directly from their smartphone. With real-time parking availability data where supported, PayStay helps you find and pay for parking spaces effortlessly. After a quick registration, the app functions like a personal parking meter in your hand, deducting fees automatically from your linked credit card.

Say goodbye to carrying coins, overpaying, or rushing to top up your meter. PayStay offers a hassle-free parking experience, combining easy payments with up-to-date parking space information to save time and stress.

## Rankings

- #72,372 — Overall

## Review summary

Users consistently report major frustrations with PayStay's mandatory prepaid wallet requiring minimum balances, frequent app glitches, burdensome account setup, and additional charges for simple features like reminders. Customer service is often unhelpful or unresponsive. Some users appreciate its functionality when no parking meters are available, but overall the app is criticized for poor usability, unexpected fees, and unreliable support.

### Pros

- Allows parking payment when no parking meters are available
- Some users find it easier than previous versions
- Provides control to set parking times as needed

### Cons

- Requires maintaining a prepaid wallet with minimum balance, leading to user frustration
- App is glitchy with frequent technical issues, including login and 2FA problems
- Charges additional fees for simple features like reminders and card payments, seen as excessive or hidden costs
- Customer service is poor with unresponsive or incorrect support contacts
- User experience is complicated and unintuitive, including account setup and adding vehicles

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Source: [Chrome-Stats](https://chrome-stats.com/d/au.com.paystay)