# Lyf Support - We Got You

> Mental Health Guidance Anytime

Canonical page: [https://chrome-stats.com/d/app.lyf.lyfsupport](https://chrome-stats.com/d/app.lyf.lyfsupport)

## Overview

- **ID:** `app.lyf.lyfsupport`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Lyf App Pty Ltd
- **Category:** HEALTH\_AND\_FITNESS
- **Downloads:** 10,124
- **Rating:** 3.71 / 5 (69 ratings)
- **Version:** 9.8
- **Last updated:** 2024-08-25
- **First published:** 2021-12-16
- **Publisher country:** AU
- **Size:** 73 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=app.lyf.lyfsupport)
- **Website:** [https://www.lyfsupport.app/](https://www.lyfsupport.app/)
- **Privacy policy:** [https://lyf.app/privacy-policy/](https://lyf.app/privacy-policy/)

## Description

"Lyf Support - We Got You" is a text messaging mental health therapy service that connects you with qualified professionals for immediate support. Available 24/7, it offers 30-minute sessions that can be extended, ensuring personalized and ongoing help tailored to your needs. With no subscriptions or contracts, it's like having a therapist in your pocket, ready to assist whenever you reach out.

## Rankings

- #560,782 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `app.lyf.lyfsupport.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.android.vending.BILLING`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

## Review summary

Users praise Lyf Support for high-quality, responsive therapists, on-demand access, 24/7 support, and practical, text-based sessions with collaborative treatment plans. However, repeated complaints center on price and billing, as well as app reliability. A subset notes misleading marketing about free access versus paid services. Overall, the app offers valuable support when working, but cost and technical issues deter sustained use.

### Pros

- High-quality, knowledgeable therapists and effective sessions.
- On-demand access to a pro when you need it (not scheduled long waits).
- 24/7 supportive, caring therapy.
- Text-based therapy with qualified professionals and practical, actionable tips.
- Collaborative treatment planning and the ability to save and revisit sessions.

### Cons

- Pricing is a major concern: expensive per-session fees, price hikes, and inconsistent affordability.
- Billing and subscription problems: charges without clear subscription, misbilling, and confusion.
- App reliability and technical problems: sign-up/verification failures, the app not working, and messages not syncing.
- Pricing transparency concerns and misalignment between advertising and actual charges.

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Source: [Chrome-Stats](https://chrome-stats.com/d/app.lyf.lyfsupport)