# FeedForward

> Mystery shopping for F&B, retail, hospitality — real visits, real feedback

Canonical page: [https://chrome-stats.com/d/app.feedforward.mobile](https://chrome-stats.com/d/app.feedforward.mobile)

## Overview

- **ID:** `app.feedforward.mobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Feed Forward
- **Category:** BUSINESS
- **Downloads:** 25
- **Last updated:** 2026-08-22
- **First published:** 2026-08-02
- **Publisher country:** MY
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=app.feedforward.mobile)
- **Website:** [https://feedff.co](https://feedff.co/)
- **Privacy policy:** [https://feedff.co/privacy](https://feedff.co/privacy)

## Description

FeedForward is a mystery-shopping platform for Malaysia. Businesses post paid<br>audit missions; real customers complete verified visits and submit structured<br>feedback reports. Every review is proof-of-visit verified and moderated before<br>the business sees it.<br><br>──────────────────────────────────────────<br>FOR REVIEWERS — EARN FOR HONEST EVALUATIONS<br>──────────────────────────────────────────<br><br>Browse open missions near you. Each mission is posted by a real business that<br>wants an honest, independent read on their customer experience — food quality,<br>service, ambience, value, wait time.<br><br>Accept a mission, visit as a normal customer, then submit your structured<br>report with receipt or GPS proof. You earn for the visit and your evaluation<br>effort. Payouts are per-mission, agreed upfront before you accept.<br><br>What you&#39;ll do on a mission:<br>• Visit the business as a regular paying customer<br>• Observe and evaluate across up to 8 dimensions (food, service, value,<br>  ambience, menu, dietary options, wait time, return intent)<br>• Photograph your receipt or payment confirmation as proof of visit<br>• Submit your structured report through the app<br><br>Reviewers earn RM 20–30 per completed mission. Payout is released after the<br>report passes moderation — typically within a few business days.<br><br>──────────────────────────────────────────<br>FOR BUSINESSES — REAL INTELLIGENCE, NOT RATINGS<br>──────────────────────────────────────────<br><br>Traditional mystery shopping agencies charge RM 500–2,000 per visit.<br>FeedForward costs under RM 100 per mission and delivers the same structured,<br>independent evaluation — faster, with no agency overhead.<br><br>Every report you receive:<br>• Was submitted by a verified real customer, not a hired evaluator<br>• Required proof of actual visit (receipt photo or GPS check-in)<br>• Covers the dimensions you care about, scored and summarised<br>• Was moderated before release — you see completed, credible reports only<br><br>Post your first mission through the web portal at feedforward.app, then<br>monitor incoming reports directly in the app.<br><br>──────────────────────────────────────────<br>HOW IT WORKS<br>──────────────────────────────────────────<br><br>1. A business posts a paid audit mission — visit type, evaluation focus,<br>   payout amount, and available slots.<br>2. Reviewers express interest. The platform assigns slots based on location<br>   and reviewer history.<br>3. The selected reviewer visits, evaluates, and submits a structured report<br>   with proof of visit.<br>4. The report is moderated. Once approved, the business receives it and the<br>   reviewer receives their payout.<br><br>Reviewers are never told to be positive or negative. Businesses receive<br>honest assessments they can act on — not endorsements.<br><br>──────────────────────────────────────────<br>PERMISSIONS USED<br>──────────────────────────────────────────<br><br>• Camera — photograph receipts and visit evidence<br>• Location — show missions near you and verify check-in at the business<br>• Photo library — attach saved photos as mission evidence<br><br>──────────────────────────────────────────<br><br>FeedForward is available in English, Bahasa Melayu, and Simplified Chinese.

## Rankings

- #2,524,200 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/app.feedforward.mobile)