# HomeWAV

> HomeWAV is a tool to allow those incarcerated to visit with families and friends

Canonical page: [https://chrome-stats.com/d/air.HomeWAV](https://chrome-stats.com/d/air.HomeWAV)

## Overview

- **ID:** `air.HomeWAV`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** HomeWAV LLC
- **Category:** COMMUNICATION
- **Downloads:** 1,418,498
- **Rating:** 3.62 / 5 (10,895 ratings)
- **Version:** 2.28.0
- **Last updated:** 2026-09-21
- **First published:** 2012-10-24
- **Publisher country:** US
- **Size:** 80 MB
- **Data as of:** 2026-09-29
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=air.HomeWAV)
- **Website:** [http://www.homewav.com](http://www.homewav.com/)
- **Privacy policy:** [https://www.homewav.com/privacy-policy/](https://www.homewav.com/privacy-policy/)

## Description

HomeWAV offers a convenient and affordable solution for family and friends to visit incarcerated individuals without the need to travel or schedule appointments at detention facilities. With the HomeWAV mobile app, users can create free accounts, securely log in, and connect with inmates through phone, video calls, or messages when allowed by the facility.

Key features include the ability to add inmates and select facilities, manage funds and payment methods, pay only for used minutes, and receive notifications when inmates are available. The app also supports scheduling onsite visits where permitted and ensures ease of use for a comfortable home visitation experience. A WiFi connection and headset use are recommended for optimal performance. Note that availability and costs may vary by facility.

## Rankings

- #55,995 — Overall
- #157 — Communication (Free)

## Permissions and access

### Permissions

- `air.HomeWAV.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CAMERA`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

## Review summary

The app is valued for its core function—connecting users with loved ones and inmates via calls—and is reported as easy to navigate with some usability advantages over alternatives. However, reliability suffers from login failures, slow/poor-quality video calls, billing problems, excessive notifications, and frequent glitches. Improvements in login flow, video stability, notification controls, and pricing clarity would likely boost overall satisfaction.

### Pros

- Easy to navigate.
- Enables communication with loved ones and inmates via video/voice calls.
- Some users consider it easier to use than alternatives (e.g., CTC).
- Provides a necessary contact option in facilities where alternatives are limited.

### Cons

- Frequent login/account access problems (unable to log in, password issues, instructions not arriving).
- Video call connection issues (long wait times to connect, freezing, disconnects, poor video quality).
- Billing and payment problems (money not shown after paying; perceived high cost).
- Excessive or unmanageable notifications (too many alerts about inmate activity).
- Glitches and poor customer support/unclear instructions (hard to troubleshoot, unreliable at times).

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Source: [Chrome-Stats](https://chrome-stats.com/d/air.HomeWAV)