# AeroGuest

> Everything you need for your stay in one place.

Canonical page: [https://chrome-stats.com/d/ag.app.android](https://chrome-stats.com/d/ag.app.android)

## Overview

- **ID:** `ag.app.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** AeroGuest Aps
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 310,893
- **Rating:** 4.38 / 5 (3,740 ratings)
- **Version:** 6.8.6
- **Last updated:** 2026-09-03
- **First published:** 2017-08-08
- **Publisher country:** DK
- **Size:** 47 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=ag.app.android)
- **Website:** [http://aeroguest.com](http://aeroguest.com/)
- **Privacy policy:** [https://aeroguest.com/privacy-policy](https://aeroguest.com/privacy-policy)

## Description

**AeroGuest** revolutionizes your hotel stay by putting everything you need right at your fingertips. From online check-in and secure digital key access to real-time chat assistance and safe payments, this intuitive app lets you manage every aspect of your stay effortlessly.

Discover hotel amenities, explore local events, and get curated recommendations during your visit. With AeroGuest, you can also bypass queues at checkout and easily book your next stay. Enhance your travel convenience, save time, and make the most of your trip with AeroGuest — your all-in-one hotel companion. Note that some features may vary by hotel.

## Rankings

- #127,890 — Overall

## Permissions and access

### Permissions

- `ag.app.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.android.vending.CHECK_LICENSE`
- `com.assaabloy.hospitality.mobileaccess.hospitalitymobileaccess.gcm.permission.C2D_MESSAGE`
- `com.assaabloy.hospitality.mobileaccess.hospitalitymobileaccess.permission.C2D_MESSAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`

## Review summary

Most reviews describe AeroGuest as unreliable and hard to use. The top pain points are failed door/key access and high unlock failure rates, inability to receive verification codes for sign-up, and general app instability. Users also report poor UX/UI, including unusable search and controls that are hard to reach, plus PMS integration problems affecting room features like heating or lighting. A minority note that the app can be easy to use and fast when it works, but this is not the common experience.

### Pros

- Easy to use and quick to operate when functioning
- Modern, clean app design with intuitive access to doors and elevators
- Fast check-in experience when the app works

### Cons

- Door/lock access is unreliable with a high failure rate; cannot unlock doors or elevators consistently
- SMS verification codes often aren’t delivered or cannot be received during sign-up/login
- General app instability and crashes (often after opening or on first login)
- Poor UX/UI and navigation issues (unusable search, date picker button may be off-screen, hidden navigation)
- Hotel PMS integration issues causing other features (heating, lights) not functioning as part of the check-in

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Source: [Chrome-Stats](https://chrome-stats.com/d/ag.app.android)